Cafe Manager

Morrisons; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK supermarket chain is seeking a Café Manager to lead their café team and ensure exceptional customer service. The role involves responding to customer feedback, managing team performance, and delivering training to colleagues. The ideal candidate will have strong leadership skills and experience in a similar role. Join a dynamic environment where you will empower your team to create a positive customer experience.

Qualifications

• Previous experience in a similar role is preferable.
• Ability to lead and empower a team.
• Strong customer service skills.

Responsibilities

• Listen and respond to customer feedback.
• Ensure market leading availability.
• Manage people routines and training.

Job description

We Make Morrisons…

From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We're recruiting for a high performing Café Manager to help our business to continue to grow and succeed.

Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service.

Reporting into the Store Manager, you will also:

• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
  Enable colleagues to work with confidence across various departments
• Identify and develop talent w...