Cafe Mal Barista, Malmaison

Hotel Du Vin; Birmingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hospitality group in Birmingham is looking for a Cafe Mal Barista who is passionate about fresh food and excellent customer service. You will lead your shift, ensuring the delivery of high-quality beverages and service to guests while driving team performance. Competitive pay and extensive employee benefits are offered including discounted stays, a cycle to work scheme, and support for career development. Join our team and make a positive impact in a vibrant coffee bar environment.

Benefits

Heavily discounted Staff Room Rates

35% off dining in Brasseries and Bistros

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Experience in a coffee bar setting.
• Ability to deliver exceptional service.
• High standards in food and drink preparation.

Responsibilities

• Lead your shift to uphold service and product standards.
• Inspire and drive the team to excel in sales.
• Serve Starbucks beverages to customers.

Skills

Passion for fresh food

Customer service excellence

Team motivation

Job description

Job title: Cafe Mal Barista, Malmaison

Location: [Location details missing]

The difference…… is you!

• You’re passionate about fresh food, proper coffee, and great customer service in a coffee bar setting.
• You want to support your Manager to inspire and drive a team to excel and deliver fantastic sales and profit within our business.

The introduction of We Proudly Serve Starbucks means you will offer the perfect Starbucks beverages, from espresso-based classics like cappuccino and caffè latte to iced drinks, hot chocolate, and specialties.

Your role is to deliver fantastic service and products that meet and exceed guest expectations. You will lead your shift to uphold the highest standards by providing great coffee, food, and service every time with the passion we pride ourselves on. Your efforts will work alongside the Team Manager to motivate the team, manage your business, and understand what makes good customer service great.

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more, starting from £5/month.
• Referral schemes paying up to £1500 for successful hires.
• A decent uniform that looks professional.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness week, and more.
• Partnership with Wagestream for instant access to earned wages and financial management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including Dinner, Bed & Breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme offering free, confidential advice 24/7.

Our Sustainability Goals include:

• 100% renewable energy for our electricity, mainly from Wind Farms in the UK.
• Recycling at least 70% of hotel waste.
• Transition to chemical-free cleaning systems and eco-friendly kitchen products.
• Volunteering for sustainable charities two days per year, paid.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.