Cafe Bar Manager - Leeds

Bannatyne Group; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality organization is seeking a Cafe Bar Manager in Leeds to lead the cafe bar team, ensuring exceptional service and operational efficiency. The ideal candidate will have experience in hospitality management, strong customer service skills, and the ability to manage finances effectively. This role offers a supportive work environment with numerous perks, including flexible schedules and a free gym membership.

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave

Free gym membership

Career & Personal Development training

Qualifications

• Proven experience in a cafe or management role within hospitality.
• Excellent customer service and interpersonal skills.
• Strong leadership and management abilities.
• Experience with budget management.

Responsibilities

• Oversee daily operation of the cafe bar.
• Supervise cafe bar staff and coordinate activities.
• Provide exceptional customer service.
• Manage inventory and control costs.
• Develop strategies to improve customer satisfaction.

Skills

Customer service

Team management

Financial acumen

Problem-solving

Education

L2 Food Safety and Hygiene Certificate

Job description

Overview

Are you a dynamic, customer focused individual who can manage a team effectively? Bannatyne is looking for a Cafe Bar Manager to lead our cafe bar with the highest level of service and quality.

Perks

• B-Fed – complimentary lunch or breakfast
• Flexible schedule
• 28 days annual leave (increases with tenure)
• Free gym membership
• Complimentary gym membership for another person (after 2 years service)
• Discounted Spa Treatments – 30%
• Discounted Spa Goods – 20%
• ELEMIS Products Discounts
• Discounted Meals and Beverages – 50%
• Career & Personal Development training
• Mental Health, Well-Being and EAP Services
• Length of Service Awards
• Staff Awards and Bonuses
• Discounted entertainment and shopping

Responsibilities

• Oversee daily operation of the cafe bar, ensuring efficient services and adherence to health and safety regulations
• Supervise and coordinate cafe bar staff, including scheduling, training and performance management
• Foster a positive and collaborative team environment, prompting professional growth and development
• Provide exceptional customer service and handle inquiries, complaints and feedback professionally
• Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste
• Ensure all food and beverages are prepared and presented to the highest standards
• Develop strategies to improve customer satisfaction
• Manage the cafe bar budget, controlling costs and maximising profits
• Maintain cleanliness and organisation of the cafe bar, conduct regular checks on equipment and facilities, and report maintenance issues
• Handle cash transactions, manage tills and ensure accurate financial records
• Assist in planning and executing promotional activities to attract members and increase sales
• Ensure KPIs (sales targets, customer satisfaction, operational efficiency) are met or exceeded; may qualify for a performance-based bonus
• Support the Club and work Duty Management shifts; be responsible for the club during these shifts

Requirements

• Proven experience in a cafe or management role within hospitality or food and beverage
• L2 Food Safety and Hygiene Certificate
• Excellent customer service and interpersonal skills
• Strong leadership and team management abilities
• Good financial acumen and experience with budget management
• Knowledge and experience of health and safety regulations
• Ability to work under pressure and manage multiple tasks
• Proactive and results driven, highly organised with strong attention to detail
• Flexible and able to adapt to changing priorities and strong problem solving skills
• Ability to work flexible hours, including weekends and holidays

Desirable

• Knowledge of theme nights, party nights and organising member events

Why Bannatyne

We are committed to creating a positive and inclusive work environment where team members can thrive. We offer opportunities for professional development and a supportive team culture.

Opportunity

As a Cafe Bar Manager you will have the opportunity to lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations. If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!