Business Unit Head - Dartford

PRS; Worcester Park Estate; On-site; GBP 80,000; Full time

Job summary

A facilities management company is seeking a Business Unit Head to lead Hard FM services within the education sector. The candidate will manage operations, ensuring compliance and driving improvements across multiple educational contracts. This role demands proven leadership skills in facilities management, a strong understanding of health and safety regulations, and financial acumen. This position offers a competitive salary of £80,000, a car allowance, and a bonus scheme, making it an excellent opportunity for experienced professionals.

Benefits

£4200 car allowance

Bonus scheme

Qualifications

• Proven leadership experience in FM, preferably in the education sector.
• Technical qualifications in engineering or building services.
• Strong understanding of health & safety regulations.

Responsibilities

• Oversee all aspects of Hard FM services.
• Lead a team of technical and operational professionals.
• Ensure compliance with statutory and contractual obligations.
• Develop, monitor, and report on KPIs and SLAs.

Skills

Leadership in FM

Technical qualifications

Health & safety regulations understanding

Financial acumen

Contract management

Stakeholder management

CAFM familiarity

Education

Degree in Facilities Management or Engineering

IOSH / NEBOSH certification

Membership of a relevant professional body

Job description

Job Title: Business Unit Head – Hard Facilities Management (Education Sector)

Reporting to: Operations Director / Managing Director
Location: Based at Dartford (With travel across London sites)

Purpose of the Role

The Business Unit Head will spearhead the strategic and operational leadership of Hard FM services across a portfolio of education sector contracts. With a focus on delivering excellent building maintenance, compliance, and lifecycle services, this role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.

Key Responsibilities

• Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
• Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
• Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
• Develop, monitor, and report on KPIs and SLAs for multiple educational institutions
• Manage financial performance: budget control, forecasting, cost‑saving initiatives
• Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
• Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
• Oversee planned preventative maintenance (PPM) programs and reactive works delivery
• Lead on mobilisation and transition of new contracts when applicable

Package

£80,000 (Client has confirmed this can increase for the right skill set, experience etc)
£4200 car allowance
Bonus scheme

Skills & Experience

• Proven leadership experience in FM, preferably in the education sector
• Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
• Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
• Excellent financial acumen and contract management skills
• Strategic thinker with ability to lead multi-disciplinary teams
• Exceptional stakeholder management and communication abilities
• Familiarity with CAFM systems and industry best practices

Qualifications

• Degree or equivalent experience in Facilities Management, Engineering, or a related field
• IOSH / NEBOSH certification (preferred)
• Membership of a relevant professional body (e.g. BIFM, CIBSE)

What Success Looks Like

• Efficient, compliant, and sustainable operations across all sites
• High levels of client satisfaction and contract retention
• Empowered and high‑performing teams
• Continuous innovation and process improvement