Business Systems Manager

Nottingham University Hospitals NHS Trusts; Nottingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading health organization in Nottingham is seeking a Business Systems Manager to lead the management of corporate systems, focusing on Zoho One. The successful candidate will enhance system functionality and drive innovation through data analytics and reporting. Duties include stakeholder engagement and team collaboration to transform data into insights. A Master's degree or equivalent experience is preferred, along with strong data management and reporting skills. This full-time role offers a hybrid work model with a probationary period.

Qualifications

• Working towards or educated to Master's degree level or equivalent experience.
• Experience of data analysis and data systems management.
• Ability to communicate complex information to stakeholders effectively.

Responsibilities

• Lead the development and management of corporate systems and dashboards.
• Engage stakeholders and collaborate with the Analytics Team.
• Oversee commissioner reporting and project metrics.

Skills

Data analysis

Data systems management

Stakeholder communication

Multi-disciplinary team engagement

Software training

Education

Master's degree or equivalent experience

Job description

Business Systems Manager

The closing date is 11 January 2026

The Business Systems Manager is an exciting new role to lead the development and management of our corporate systems, driving reporting and impactful dashboards.

At the core is Zoho One, supporting CRM, PMO, analytics, and more – you'll maximise its potential, harmonise data, and explore innovative tools like AI and population health systems to optimise functionality and boost productivity.

Strong data and analytics expertise is essential to deliver business intelligence and assurance reporting. Acting as a catalyst for change, you'll engage stakeholders, collaborate across the Health Innovation Network, and liaise with our Zoho One partner for system development.

This role is offered on a 12 month fixed term/secondment basis due to HIEM only receiving funding year on year (please ensure you obtain prior line manager approval for secondment consideration).

Interviews including a short test will be completed in person at our offices in Nottingham during January 2025.

Main duties of the job

In this dynamic role, you'll lead the design and optimisation of HIEM's corporate systems with a strong focus on managing and enhancing Zoho One. Your role will directly contribute to shaping HIEM's digital strategy and support driving innovation through other platforms like Population Health, Office365, CoPilot, and any other systems HIEM utilises.

Your work will transform data into actionable insights – developing dashboards, assurance reports, and visualisations in collaboration with our Analytics Team.

You'll oversee commissioner reporting, project metrics, and PMO processes, providing corporate oversight and creating clear, compelling documentation for diverse audiences. You'll act as the main point of contact with our Zoho One Partner for system configuration and improvements.

As the lead for Zoho One Working and Champions Groups, you'll champion system optimisation and continuous improvement, ensuring technology empowers efficiency and excellence across the organisation.

About us

We are one of 15 Health Innovation Networks around England that operate as the innovation arm of the NHS.

We bring together partners from all sectors involved in health and care including the NHS, social care and public health, patients, research, third sector and industry – to identify, test and spread new technologies and better ways of working.

We save the NHS money, generate economic growth, empower health and care staff, and improve lives for patients.

We work closely with our health and care stakeholders to establish their priorities then provide support. As part of a national network, we import evidenced solutions from other Health Innovation Network regions and export our successful East Midlands programmes on a national basis.

We have a range of objectives, but our overarching aim is always to make a difference for patients.

To find out more, visit the 'About Us' and 'Join our Team' sections of our HIEM website

Job responsibilities

Please familiarise yourself with the Job Description and Person Specification attachments located within the supporting documents section of this advert. These documents will provide a comprehensive overview for this exciting role.

HIEM is a hybrid working organisation with staff working a combination of home and office working. Our office is based in Nottingham, in-person attendance frequency is as required by your line manager as relevant to your role and is also required for regular Town Hall meetings (approximately 2-4 a year). Travel across the East Midlands may also be expected as part of this role.

This role is offered as full‑time, fixed term/secondment and will be subject to a six month probationary period.

Person Specification

Training & Qualifications

• Working towards or educated to Master's degree level or equivalent experience

Experiance

• Experience of data analysis and data systems management
• Experience of reporting submissions to commissioners and Senior Management Teams
• Experience of engaging with multi‑disciplinary teams in achieving successful outcomes
• Experience of training others to use software systems

Analytical and judgement skills

• Ability to provide and receive complex information and communicate to stakeholders effectively including to take a diverse range of data and synthesise to key metrics to demonstrate outcomes and impact

General

• Please demonstrate how you meet the rest of the person specification for this role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Nottingham University Hospitals NHS Trusts