Business Support Specialist

Pertemps Recruitment Ltd; Coupar Angus; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for a candidate in Coupar Angus to lead customer experience initiatives and manage data solutions. The role requires strong leadership, effective communication, and a commitment to continuous learning. This is a hybrid position with a salary of £42,262.08 per annum, lasting until April 2026.

Qualifications

• Strong knowledge of relevant legislation and policy.
• Experienced in leading teams and projects.
• Commitment to continuous learning.

Responsibilities

• Lead customer experience initiatives.
• Design and implement data management solutions.
• Monitor budgets and provide financial guidance.
• Coordinate change projects.

Skills

Customer-focused leadership

Organizational skills

Analytical skills

Effective communication

Adaptability

Education

SCQF level 9 or equivalent experience

Job description

Overview

Based: Angus, DD8 1AN (Hybrid)

Working hours: 36.25 hours per week

Salary: £42,262.08 per annum

Duration: ASAP - April 2026

Responsibilities

• Lead customer experience initiatives and resolve escalated issues.
• Design and implement data and information management solutions.
• Monitor budgets and provide financial guidance.
• Coordinate and evaluate change projects.
• Use data insights to shape decisions and improvements.
• Lead teams and support colleagues to deliver positive outcomes.

About You

• Qualified to SCQF level 9 or with substantial equivalent experience.
• Strong knowledge of relevant legislation and policy.
• Experienced in leading people and projects in a customer-focused environment.
• Excellent communicator with strong organisational and analytical skills.
• Adaptable, resilient, and committed to continuous learning.

Please apply today with your CV!