Business Support Officer - Housing Standards Team

Pertemps; Wigan; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an experienced Business Support Officer for a role in the Housing Standards Team. This position involves providing administrative support related to housing standards, engaging with landlords, and contributing to various tasks within the team. Candidates should possess strong administrative skills and a customer-focused mindset. The role offers a pay rate of up to £13.90 per hour in a dynamic work environment.

Benefits

Dedicated consultant support

Tailored career advice

Fast payroll

Qualifications

• Experience in administrative support roles.
• Familiarity with data entry and management systems.
• High standards of customer care.

Responsibilities

• Provide administrative support including inputting documentation.
• Organise correspondence and review licence applications.
• Monitor the team's inbox and respond to enquiries.

Skills

Administrative support

Data management

Customer care

Tools

Locata

Job description

Overview

Business Support Officer - Housing Standards Team
Pay rate to £13.90 per hour
Contract role
We are recruiting for an experienced Business Support Officer to work in a Housing Standards Team in Wigan Council. Wigan Council is seeking a Business Support Officer to support the Housing Standards team within the Strategic and Private Sector Housing Team. This role involves a range of functions related to housing standards in the private sector, from engaging with landlords and property owners to enforcing property standards. This position offers a dynamic work environment and the opportunity to provide essential administrative support across various areas.

Responsibilities

• Provide administrative support including inputting documentation related to housing act notices, civil penalties, and general admin duties to produce legal notices.
• Input case file information onto our case management system, Locata.
• Organise correspondence, review licence applications, and support the team in various administrative tasks.
• Input and extract data from a range of ICT systems, set up meetings, and take minutes.
• Monitor the team's inbox, triage incoming work, and respond to enquiries related to empty homes within the borough.
• Maintain high standards of customer care and contribute positively to day-to-day working practices.

Agency support (Vitalis)

• Vitalis supports you with a dedicated consultant who understands the market and can provide tailored career advice and job search support.
• Easy registration process to get started quickly.
• Exclusive incentives, referral schemes, and other perks.
• Compliance handling to simplify paperwork so you can focus on your career.
• Fast, reliable payroll.

Whether you’re a qualified social worker or have an interest in housing or SEND roles, we have opportunities you’ll want to hear about. If this role isn’t the perfect fit, we can help find one that is. We recruit across a wide range of public sector specialisms, including:

• Independent Reviewing Officer (IRO)
• Best Interest Assessor (BIA)
• Multi-Agency Safeguarding Hub (MASH)
• Looked After Children (LAC)
• Children’s Social Work
• Adult Social Work
• Service Manager
• Head of Service
• Team Manager
• Assistant Team Manager
• A wide range of housing roles
• Careers in SEND in local authorities

How to apply

Let us help you take the next step in your career. Get in touch to explore opportunities. Contact: [e-mail] or 07521053670 for more information.