Business Support Officer

Met een K; Oldbury; On-site; GBP 60,000 - 80,000; Part time

Job summary

A public sector organization is looking for a reliable Business Support Officer to provide high-quality administrative support. This office-based position requires strong organizational skills and attention to detail. Key duties include maintaining internal systems, supporting operational staff, and managing communication. Candidates should have experience in similar roles and be proficient in Microsoft Office. The role offers a pay range of £13.26 to £13.90 per hour, based in Oldbury. Immediate start preferred.

Qualifications

• Previous experience in an administrative or business support role is essential.
• Confident using Microsoft Office tools like Word, Excel, and Outlook.
• Excellent attention to detail and organisational skills are a must.

Responsibilities

• Update and maintain internal case management systems.
• Ensure accuracy and consistency of records and information.
• Support operational staff with system updates and reporting.

Skills

Organisational skills

Attention to detail

Written communication

Verbal communication

Proficient in Microsoft Office

Education

NVQ Level 1 in Business Administration

Job description

Location: Oldbury (office-based, 5 days per week)

Hours: 37 hours per week

Contract: Temporary until 31st March 2026 (possible extension)

Pay: £13.26 £13.90 per hour (PAYE), depending on experience

We are recruiting a Business Support Officer to provide high-quality administrative support within a busy public sector environment. This is a full-time, office-based role requiring strong organisation skills and attention to detail.

Key Duties

• Updating and maintaining internal case management systems


• Ensuring accuracy and consistency of records and information


• Supporting operational staff with system updates and reporting requirements


• Managing incoming post, emails, and messages and escalating urgent matters


• Maintaining electronic files, including scanning and uploading documents


• Completing allocated tasks within agreed timescales

Essential Requirements

• Previous experience in an administrative or business support role


• NVQ Level 1 in Business Administration (or equivalent)


• Confident using Microsoft Office (Word, Excel, Outlook)


• Strong written and verbal communication skills


• Excellent attention to detail and organisational skills


• Ability to manage diaries and prioritise workload

Desirable

• Experience using case management systems

Additional Information

• Full-time applicants only


• Must be able to travel to Oldbury


• Standard DBS check required


• Immediate start preferred

If you are a reliable and organised administrator looking for your next opportunity, apply now.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.