Business Support Officer

PENDLE BOROUGH COUNCIL; Nelson; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A local government body is seeking two Business Support Officers to provide administrative support at the Town Hall. Candidates must be able to communicate effectively, solve problems, and handle clerical tasks. The role offers a flexible work environment, generous leave, and excellent benefits, including a pension scheme and retailer discounts.

Benefits

Agile Working Policy

Local Government Pension Scheme

Up to 31 days annual leave

Cycle to work scheme

Access to employee discount program

Qualifications

• Ability to work well in a busy environment.
• Experience in dealing with enquiries and complaints.
• Ability to handle clerical tasks like filing and photocopying.

Responsibilities

• Provide administrative support within the Town Hall.
• Assist with the reception area's operation.
• Draft letters and calculate invoices as needed.

Skills

Good communication skills

Problem-solving ability

Sound knowledge of IT systems

Numeracy and literacy

Job description

We are looking to appoint 2 Business Support Officers to provide administrative support to the services within the Town Hall.

You will need to be able to work well in a busy environment, be a good communicator and be a good problem solver.

The role includes assisting in the efficient and customer-focused operation of the Town Hall's reception area, dealing with and acting on enquiries and complaints.

Applicants must also be able to handle a variety of clerical tasks such as filing, photocopying and message handling. You must also have a sound knowledge of IT systems and a good standard of numeracy and literacy in order to draft letters and calculate invoices.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Pendle Borough Council offers an excellent work-life balance including an Agile Working Policy which allows a flexible approach to work location, flexitime with no core hours, up to 2 days flexi leave a month, compressed working options and up to 31 days annual leave.

The Council's benefits package includes an excellent Local Government Pension Scheme, generous holiday allowance with the option to buy additional annual leave, a cycle to work scheme, home tech and car scheme salary sacrifice schemes. You will also be rewarded with access to our benefits programme, Vivup, which provides easy access to unbeatable discounts for retailers such as Argos, M&S, B&Q, Currys PC World, etc.