Business Support Officer

Connect2Kent; Kings Hill; On-site; GBP 60,000 - 80,000; Part time

Job summary

A public sector service provider in Kings Hill seeks an Administrative and Business Support Officer. This role involves providing essential support to a team, assisting in efficient service delivery for children and families. Responsibilities include maintaining communication, monitoring systems, producing documents, and managing meetings. Candidates should have strong administration experience and skills in drafting correspondence, invoicing, and organization. This position offers 22.2 hours of work per week, with no weekend commitments.

Qualifications

• Must have experience in office administration and be able to draft professional correspondence.
• Experience in invoicing and computer literacy is essential.
• Organizational and prioritization skills are required.

Responsibilities

• Provide administrative support to ensure effective service delivery.
• Act as point of contact for internal staff and public.
• Monitor and update systems accurately and timely.
• Quality assure data for management decisions.
• Produce documents and manage meeting logistics.
• Assist with business queries and financial processing.
• Engage in Business Support Service meetings.

Skills

Officer administration experience

Experience of drafting correspondence

Invoicing experience

Computer literacy

Ability to organise and prioritise workload

Ability to take accurate notes and minutes

Commitment to equalities

Job description

About Us

Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

About the Role

To provide administrative and business support to a team of practitioners to ensure the effective delivery of services to children, young people and families. To assist in the smooth running of the team and take a proactive role in the day to day functioning of the service.

What is the day-to-day of the role

• To undertake the day to day administrative and business support functions of the team and the wider service including the monitoring of emails and telephone messages for team members.
• To act as a point of contact to ensure that internal staff, partners and members of the public who contact the team are dealt with efficiently and consistently. This will include dealing with queries, assessing the nature of telephone calls, referring them to the appropriate person, and receiving visitors in a courteous, prompt and efficient manner.
• To monitor and update systems in an accurate and timely manner. This includes mailboxes and information management systems, databases and electronic files.
• To quality assure data held on different systems to ensure accuracy, in order to provide reliable information on which management decisions can be made.
• To produce all types of documents, drafting routine correspondence on behalf of the service and tracking responses within appropriate timescales, presented professionally and accurately.
• To arrange and coordinate meetings on behalf of the service, making best use of technology to prepare and support the meeting. To ensure that meetings run effectively, action points are followed up and accurate records are distributed as appropriate.
• To support the service with business related queries, including system and equipment set up for new and existing staff.
• To support managers in the processing and monitoring of a range of financial and procurement transactions to help ensure that budgets are properly managed and procurement policy adhered to.
• To participate and engage with service and county-wide Business Support Service meetings and events.

Required Skills and Qualification

• Officer administration experience
• Experience of drafting correspondence
• Invoicing experience
• Computer literacy
• Ability to organise and prioritise workload.
• Ability to take accurate notes and minutes.
• Commitment to equalities.

Benefits

No weekend working. 22.2 hours per week.

Apply Now

Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates