Business Support Officer

i-Jobs; Guildford; On-site; GBP 80,000 - 100,000; Part time

Job summary

A recruitment agency is looking for a Business Support Officer in Guildford to provide administrative support to the Housing Complaints and Quality Assurance Team. Key tasks include managing complaints, processing compensations, and maintaining records. Candidates must have strong administrative experience and good IT skills. This is a contract position lasting over 6 months, requiring work on weekdays with a pay rate of £17.53 per hour.

Qualifications

• Strong administrative experience is essential.
• Good IT skills and reporting capabilities required.
• Attention to detail is a must.

Responsibilities

• Provide administrative and business support to the Housing Complaints and Quality Assurance Team.
• Manage complaints, member inquiries, and compensation tasks efficiently.
• Process compensations and maintain accurate records.

Skills

Administrative experience

IT skills

Detail-oriented

Job description

Business Support Officer

Location: 160 Tooley Street, Southwark, SE1 2QH

Start Date: ASAP

Contract Duration: 6+ Months

Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate: £17.53 Per Hour

Job Ref: OR19980

Job Responsibilities

• Provide administrative and business support to the Housing Complaints and Quality Assurance Team.
• Manage complaints, member inquiries, and compensation tasks efficiently within set timeframes.
• Process compensations, maintain accurate records, and produce performance reports.
• Support quality assurance processes and assist with system administration.
• Help staff use complaints and casework systems effectively.

Person Specifications

Must Have

• Strong administrative experience.
• Good IT and reporting skills.
• Keen eye for detail.

Nice to Have

• Experience in quality assurance processes.
• Familiarity with system administration.

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