Business Support Administrator

Nazareth Care Charitable Trust; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A care home organization is seeking a Care Home Finance Administrator to manage finance-related tasks and assist the General Manager. The role involves coordinating resident admissions, handling invoicing and payroll support, and providing general administrative tasks. The ideal candidate should possess strong organizational and communication skills, have experience in a busy office, and be proficient in Microsoft Office. This position offers great opportunities for growth, various employee benefits, and support for development.

Benefits

Pension contributions

Paid holidays

Free onsite parking

Access to Employee Assistance Programme

Qualifications

• Experience with invoicing, reconciliations, and payroll support.
• Strong administrative experience in a busy office.
• Confident in using Microsoft Office applications.

Responsibilities

• Coordinate resident admissions and discharges.
• Reconcile resident invoices and manage petty cash.
• Support weekly payroll and timesheets.

Skills

Organisational skills

Attention to detail

Communication skills

Customer service orientation

Education

GCSEs (or equivalent) including Maths and English

Administration qualification at S/NVQ level 2 or higher

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We are seeking an organised and proactive Care Home Finance Administrator to support the General Manager and wider team in the day‑to‑day running of our care home. This is a key role covering resident admissions, invoicing, payroll support, reception management and general office administration.

• Coordinate resident admissions, discharges, contracts, and records
• Reconcile resident invoices, manage petty cash and resident deposit accounts
• Support weekly payroll, timesheets, and staff pay queries
• Ensure excellent front‑of‑house service
• Provide general administrative support including filing, data entry and minute taking
• Support audits, inspections, marketing events, and open days
• Ensure compliance with policies, safeguarding, health & safety, and security procedure

All posts offered are subject to two satisfactory references and an enhanced DBS or PVG disclosure.

About You

As a Care Home Finance Administrator, you will be professional, caring and enthusiastic and will be managing administrative systems and processes to support the General Manager in running the home effectively.

We are looking for someone who is well‑organised, has strong IT skills, good attention to detail, excellent verbal and written communication skills and a good telephone manner with an orientation to customer service. You will have a flexible approach and the ability to prioritise tasks.

Essential

• GCSEs (or equivalent) including Maths and English
• Experience with invoicing, reconciliations, and payroll support
• Confident using Microsoft Word, Excel, and Outlook
• Strong administrative experience in a busy office
• Excellent organisational, communication, and customer service skills

Desirable

• Experience in a care, health, or social care setting
• Finance, payroll, or business administration qualification

Working towards an administration qualification at the equivalent of S/NVQ level 2 or higher is essential.

Working for Us

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well‑being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• We will pay for your DBS / PVG disclosure certificate
• Induction and commitment to ongoing learning and development
• Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
• Access to Blue Light Card – discount service providing members with thousands of amazing discounts online and on the high street
• Aged 18‑22 – we pay at least National Living Wage rate
• Pension contributions
• Paid holidays
• Free onsite parking