Business Support Administrator

NXT Recruitment; Carlisle; On-site; GBP 23,000 - 28,000; Full time

Job summary

A well-established company based in Carlisle is seeking a Business Support Administrator to provide vital administrative support and client assistance. The role offers a structured environment for professional development, including opportunities for finance-related qualifications. Responsibilities include preparing documentation, handling client enquiries, and assisting the Operations Manager. Ideal candidates will have strong communication skills, attention to detail, and proficiency in Microsoft Office. This permanent full-time position is perfect for proactive individuals ready to contribute to a growing business.

Qualifications

• Previous experience in administration operations or client support.
• Excellent communication skills with a confident and professional approach.
• Highly organised with great attention to detail and accuracy.
• Comfortable managing multiple priorities in a busy office environment.
• Positive proactive and willing to take ownership of responsibilities.
• A team player eager to learn and develop.
• Experience within a financial or professional services environment would be beneficial.

Responsibilities

• Provide day-to-day administrative support across the business.
• Act as a key point of contact for clients handling enquiries professionally.
• Prepare reports and documentation to support advisers.
• Liaise with providers to obtain accurate information.
• Support the Operations Manager with operational tasks.
• Manage office processes including post and supplies.
• Maintain HR-related records such as holidays and absences.
• Assist with monthly reporting and data management.
• Coordinate workloads to ensure deadlines are met.
• Uphold high standards of confidentiality and professionalism.

Skills

Business Intelligence

SAP BusinessObjects

Fiscal Management

Crystal Reports

QuickBooks

Accounting

Business Management

SDKs

System Testing

Administrative Experience

Epic

Oracle

Tools

Microsoft Office

Job description

Business Support Administrator

Location: Carlisle

Hours: Monday to Friday 8:45am 5:00pm

Contract: Permanent Full-Time

Salary: Up to £28,000 per annum (depending on experience)

We are recruiting for a Business Support Administrator to join a well-established company based in Carlisle. This is a varied and rewarding role that combines client support operations and administration perfect for someone organised proactive and ready to make a real contribution to a growing business.

Working closely with the Operations Manager and wider team you’ll play an important role in keeping processes running smoothly supporting advisers and helping the business deliver an excellent service to its clients. There’s also genuine scope for professional development including the opportunity to work towards finance-related qualifications as the company continues to grow year on year.

Why apply

Join a respected forward-thinking business experiencing steady growth.

Opportunity to develop your career with finance qualifications supported.

Varied and interesting role with exposure across operations and client support.

Supportive environment where your ideas and initiative are valued.

Key responsibilities

• Provide day-to-day administrative support across the business.
• Act as a key point of contact for clients handling enquiries professionally and efficiently.
• Prepare reports documentation and review packs to support advisers.
• Liaise with providers to obtain accurate information and update client records.
• Support the Operations Manager with operational and project-based tasks.
• Manage office processes including post supplies correspondence and IT coordination.
• Maintain HR-related records such as holidays absences and training logs.
• Assist with monthly reporting audits invoicing and data management.
• Coordinate workloads to ensure deadlines are met and work is completed accurately.
• Uphold high standards of confidentiality compliance and professionalism.

About you

• Previous experience in administration operations or client support.
• Excellent communication skills with a confident and professional approach.
• Highly organised with great attention to detail and accuracy.
• Proficient in Microsoft Office (Word Excel Outlook PowerPoint).
• Comfortable managing multiple priorities in a busy office environment.
• Positive proactive and willing to take ownership of your responsibilities.
• A team player whos eager to learn and develop.
• Experience within a financial or professional services environment would be beneficial.

Key Skills

• Business Intelligence
• SAP BusinessObjects
• Fiscal Management
• Crystal Reports
• QuickBooks
• Accounting
• Business Management
• SDKs
• System Testing
• Administrative Experience
• Epic
• Oracle

This is a fantastic opportunity for someone looking to prove themselves build their skills and develop within a business that continues to grow year after year.

Apply today or contact Simon Kean at NXT Recruitment.

Employment Type: Full-Time

Experience: years

Vacancy: 1