Business Readiness Manager

AVK-SEG Ltd; Huddersfield; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading service management company in Huddersfield seeks a Business Readiness Manager to ensure successful adoption of changes delivered by projects. The role involves stakeholder engagement, training coordination, and readiness assessments to support smooth transitions. Candidates should have strong change management experience, excellent communication skills, and analytical abilities. This position offers private health insurance, a performance bonus, and flexible working arrangements.

Benefits

Private Health Insurance

Performance Bonus

25 days annual leave + bank holidays

Birthday Off

Pension Plan

Hybrid working / Flexible working

Qualifications

• Proven experience in business readiness, change management, or project management.
• Strong stakeholder engagement and communication skills.
• Experience working on complex transformation or IT projects.
• High level of organisation and attention to detail.

Responsibilities

• Develop and execute business readiness plans.
• Collaborate with business leaders to assess impacts.
• Act as liaison between Business Operations and Service Management.
• Develop communication plans for stakeholders.

Skills

Stakeholder engagement

Communication skills

Analytical abilities

Problem-solving abilities

Job description

The Business Readiness Manager is responsible for ensuring that business areas are fully prepared to receive and adopt changes delivered by projects and programs. This includes stakeholder engagement, change impact assessments, communication, training coordination, and readiness assessments. The role ensures a smooth transition from current to future states, minimising disruption and maximising adoption and value realisation. Please note that this role will involve travel to other AVK Sites.

Key Responsibilities

• Develop and execute business readiness plans aligned with project milestones and delivery timelines.
• Work with and alongside the Service Director to identify key business capabilities for change adoption
• Collaborate with business leaders, the wider service management team and functional leads to assess and manage impacts.
• Act as the liaison between Business Operations and the Service Management team.
• Analyse the scope of change and assess impacts on people, processes and systems.
• Identify readiness gaps and work with relevant teams to address them.
• Develop and implement communication plans to keep stakeholders informed and engaged.
• Co-ordinate training efforts to ensure end-users are equipped to adopt new ways of working.
• Conduct readiness reviews to evaluate the organisations’ ability to transition to the new processes / systems / ways of working.
• Encourage collaboration and cross functional working.
• Monitor progress and elevate risk or issues that may affect successful implementation.
• Support the business during early stages of adoption, addressing issues and stabilising operations.
• Collect feedback and ensure lessons learned are documented.
• Report on readiness status, risks, and mitigation plans to leadership and steering committees.
• Ensure alignment with project governance and organisational change standards.

Requirements

• Proven experience in business readiness, change management, or project management.
• Strong stakeholder engagement and communication skills.
• Experience working on complex transformation or IT projects.
• Analytical and problem‑solving abilities.
• High level of organisation and attention to detail.

Benefits

• Private Health Insurance
• Performance Bonus
• 25 days annual leave + bank holidays
• Birthday Off
• Pension Plan
• Hybrid working / Flexible working