Business Process Transformation Specialist

The Orchard; Camden Town; On-site; GBP 45,000 - 65,000; Full time

Job summary

An innovative IT consultancy in Camden Town seeks a Business Process Transformation Consultant. You will analyze workflows and identify improvement opportunities, document new processes, and support clients through change. Ideal candidates should have strong data analysis skills and knowledge of process improvement methodologies. This role offers the chance to make a visible difference for global clients while receiving competitive corporate benefits.

Benefits

Private medical insurance

Pension contributions

Professional development budget

Qualifications

• Strong data analysis skills utilizing tools like Excel, SQL, or Tableau.
• Experience in process improvement techniques.
• Ability to communicate insights to clients effectively.

Responsibilities

• Analyse current processes and workflows to identify pain points.
• Develop and document new processes with success metrics.
• Support clients through transformational change.

Skills

Data analysis skills (Excel, SQL, Tableau)

Process improvement techniques (Lean, Six Sigma)

Change management methodologies

Education

Foundation in PMP or PRINCE2

Job description

Overview

This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They're based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT) team needs someone who can do more than just map workflows. They need someone who can dig into the data, make sense of it, and help clients see where the opportunities for transformation really are.

As part of the BPT team you will analyse current processes, workflows and pain points utilising workshops, stakeholder interviews and surveys. After reviewing the data you will identify opportunities for improvements before developing and documenting new processes including metrics to track success. As the transformation gets implemented you will support the clients through change whilst monitoring the metrics and refining to ensure value is added through the transformation.

You’ll be comfortable working in complex organisations, often with tech and product-heavy environments, and know how to get people on board with change.

Responsibilities

• Analyse current processes, workflows and pain points using workshops, stakeholder interviews and surveys.
• Identify opportunities for improvements and develop and document new processes, including metrics to track success.
• Support clients through change during the implementation, monitoring metrics and refining to ensure value is added through the transformation.
• Work in complex organisations, often with tech and product-heavy environments, and secure buy-in from stakeholders to drive change.

Qualifications

• Strong data analysis skills across Excel, SQL, Tableau, or structured problem-solving approaches (MECE, thematic analysis, etc.).
• Knowledge of process improvement techniques (Lean, Six Sigma, process mapping, modelling).
• Ability to translate analysis into so that clients can understand the insights and recommendations.
• Experience delivering real, value-added improvements with measurable impact.
• Understanding of change management methodologies and practical application.
• A foundation in PMP or PRINCE2 (and process improvement certifications) would be advantageous.

Benefits

They\'ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development budget but the biggest draw here is the variety of projects and the chance to make a visible difference to global clients.