Business Change Analyst

Gloucestershire County Council; Dursley; Hybrid; GBP 48,000 - 52,000; Full time

Job summary

A local government authority in Dursley is looking for a Business Change Analyst for a fixed-term role of 18 months. The position is within the Digital Innovation team, focusing on delivering technology solutions. The ideal candidate should have business analysis experience, excellent communication skills, and the ability to influence stakeholders at various levels. The role offers flexible working arrangements and competitive benefits.

Benefits

Flexible and agile working opportunities

25.5 days annual leave

Local Government Pension Scheme (LGPS)

Employee Assistance Programme (EAP)

Qualifications

• Experience as a business analyst in a project or programme environment.
• Proven record of influencing stakeholders at all levels.
• Ability to articulate technical details to non-technical stakeholders.

Responsibilities

• Define and enable business change as a Business Change Analyst.
• Create the business readiness plan for digital process integration.
• Outline key business engagement messages to monitor progress.

Skills

Stakeholder management

Business analysis

Communication skills

Project management

Job description

Overview

Business Change Analyst — £48,226 - £51,356 per annum. Fixed Term 18 months.

About the Team & Role

You will be joining the Digital Innovation team, part of the Digital & ICT service, delivering and supporting technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT Projects Management Office, technical specialists, developers and the business communications/engagement team. We work alongside IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will report into the Programme Manager.

• As a Business Change Analyst you will define and enable business change, acting as the conduit between IT teams and the business.
• You will understand functional business needs and how they relate to the business’s objectives.
• You will create the business readiness plan, considering IT deployment, data migration, capability deployment (training and engagement activities) and business activities required to integrate new digital processes into the BAU environment.
• You will outline key business engagement messages to be communicated throughout the project and monitor/report progress on business readiness targets, engagement activity, training design and deployment.

About You

Our ideal candidate will have experience as a business analyst in a project or programme environment with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate ideas, concepts and technical details to non-technical stakeholders, collaborate effectively with team members and other departments, and adapt to new challenges quickly, sometimes managing multiple areas of focus simultaneously.

About Us

For all your hard work, you will receive the following:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• An option to purchase 10 days of additional leave per year
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) with free, confidential counselling and advice, available 24 hours a day
• In-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
• Links to employee networks such as Prism (LGBT+) and the Young Employees Network

How to Apply

If you have the skills, desire and experience required to make a positive difference, please submit your application and personal statement today by clicking the Apply Now button. For an informal discussion about the role please contact Chris Briden via email.

Closing date: 8 October 2025.

Short-listed candidates will be contacted by e-mail and invited to interview in the week commencing 20/10/2025.

Please read the job profile for further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service supports the Council’s Agile working policy and expects team members to work a minimum of two days per week in the office, in central Gloucester, and to attend in-person meetings as required. New starters may be asked to come into the office more often during induction.

This role is fixed term for 18 months (with possibility for extension).

Additional Information

To access the Job Profile for this role, follow the link below.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We are an employer of choice, aiming to attract and retain excellent people to serve Gloucestershire’s diverse communities. Our promise is an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a customer-facing role must be able to demonstrate fluent English.

Hybrid working arrangements are available for the majority of roles, balancing service need and individual choice, with a mix of remote and office working.