Business Assistant

Leicestershire Partnership Nhs Trust; Oadby and Wigston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community health organization based in Oadby and Wigston is seeking a capable administrative professional. The successful candidate will have excellent IT and audio-typing skills, strong written and verbal communication abilities, and the aptitude to work compassionately with service users. Key responsibilities include organizing meetings and training, managing diaries, and creating professional communications. This role is essential in supporting both administrative and clinical teams, making a meaningful impact in community health services.

Qualifications

• Excellent IT and audio-typing skills required.
• Good written and verbal communication skills are crucial.
• Must be calm and compassionate when liaising with service users.
• A proactive working style in team settings is essential.

Responsibilities

• Attend meetings, take minutes, and circulate documentation.
• Plan and organize training and appointments effectively.
• Manage diaries and communicate via email.
• Create and format high-quality professional documents.
• Order goods/services and manage invoices.
• Handle complaints and solve problems proactively.

Skills

IT skills

Audio-typing skills

Communication skills

Problem-solving skills

Organizational skills

Job description

Overview

The successful candidate will posses excellent IT and audio-typing skills, good written and verbal communication skills, the ability to liaise with service users in a calm and compassionate manner and the ability to work positively and proactively as part of the wider administrative and clinical teams.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

Responsibilities

• Attend meetings, take minutes/notes, circulate documentation, identify actions, log and follow up.
• Plan and organise training, appointments and events, including coordinating travel arrangements and guest speakers.
• Manage diaries for yourself and others, communicate effectively via email, implement flagging/prioritisation system.
• Create and format professional communications such as letters, leaflets, presentations, reports and briefings to a high standard.
• Order goods or services, monitor progress of orders, check receipt, and reconcile invoices.
• Deal with complaints, use initiative to solve problems and escalated where necessary.

Qualifications

• Excellent IT and audio-typing skills.
• Good written and verbal communication skills.
• Calm and compassionate liaison with service users.
• Positive, proactive working style as part of wider administrative and clinical teams.

Benefits

About Us: Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied.