Business Analyst - Digital Change and Optimisation

Health Jobs UK; Bradford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare organization in Bradford is seeking a candidate to work on business change initiatives. The role involves collaborating with various stakeholders, analyzing processes, and providing change management guidance. Essential qualifications include a degree and knowledge of business change methodologies. The ideal candidate should be self-motivated, organized, and capable of working autonomously while maintaining effective communication at all levels.

Qualifications

• Knowledge of business change methodologies and process analysis techniques.
• Understanding of Information Governance and Confidentiality.
• Previous experience of working in a large organisation.

Responsibilities

• Engage with stakeholders to understand user needs.
• Deliver a single and consistent project approach.
• Create and update implementation plans.

Skills

Proficient user of Windows-based software

Problem-solving approach

Attention to detail

Self-motivated

Good organisational skills

Ability to work autonomously

Presentation skills

Education

Degree or equivalent qualification

Job description

Detailed job description and main responsibilities

The postholder will be required to:

• Engage with clinicians, secretaries, managers, and other internal and external stakeholders to understand user needs across multiple existing systems.
• Apply design expertise to analyse current business practices to enable full documentation and provide the recommended solutions.
• Deliver a single and consistent project approach and ensure all stakeholders are aware of project objectives and benefits.
• Work alongside and seek information or advice from a range of experts in clinical areas, Informatics and external companies.
• Build and maintain effective working relationships with all stakeholders.
• Persuade and encourage stakeholders to buy‑in to change.
• Provide change management guidance and support to operational colleagues.
• Follow best practice project methodology to ensure delivery within the constraints of budget, resources and project lead times.
• Plan and hold workshops or other interactive events involving staff groups to engage and communicate with the relevant staff.
• Create relevant system process documentation, e.g. process mapping software, and lead process mapping exercises to identify current and future processes.
• Identify gaps in the current processes and analyse findings to understand where improvements could be made to improve the workflow.
• Engage and collaborate with colleagues to redesign processes to ensure these are as streamlined and effective as possible.
• Escalate emerging concerns, risks and issues to ensure these are managed in line with the project governance and concerns can be addressed quickly.
• Create and update implementation plans routinely, including adequate testing of processes and user‑support arrangements.

Please see attached job description for more details about the role.

Person specification

Knowledge

Essential criteria

• Knowledge of business change methodologies, process analysis and design techniques.
• Specialist knowledge of hospital clinical, administrative and operational processes and procedures, in both clinical and non‑clinical environments.
• Understanding of Information Governance and Confidentiality.

Desirable criteria

• Understanding of NHS IM&T policies and strategy.
• Knowledge of Electronic Patient Records.
• Knowledge of current business processes within Bradford Teaching Hospitals.

Qualifications

Essential criteria

• Degree or equivalent qualification or equivalent experience.
• Evidence of current CPD.

Desirable criteria

• Additional specialist knowledge or equivalent experience.
• LEAN or Service Improvement Qualification.
• Leadership or management development qualification.

Experience

Essential criteria

• Previous experience of working in a large organisation with senior managers and professionals.
• Previous experience on working on the design, development and implementation of new business processes.
• Experience working in a team‑orientated, collaborative environment.
• Experience of working with registered professionals at all levels.
• Previous experience in communicating business change concepts and issues to all levels of staff, both orally and in written form.

Desirable criteria

• Experience of digital systems implementation.

Skills

Essential criteria

• Proficient user of Windows‑based software, including Word, Excel, PowerPoint.
• Able to use a problem‑solving approach to respond appropriately to a wide range of operational colleagues.
• Logical and efficient, with good attention to detail.
• Self‑motivated and capable of demonstrating initiative.
• Good organisational and motivational skills.
• Able to work autonomously to agreed objectives.
• Ability to effectively prioritise and execute tasks while under pressure, without reference to line manager.
• Enthusiasm for new technology while maintaining people‑centred approach.
• Confident in presenting information to groups of people.

Desirable criteria

• Skilled in process diagramming and mapping techniques.

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

• JD (PDF, 472.4 KB)
• PS (PDF, 288.6 KB)
• Useful Links (PDF, 110.3 KB)
• Code of Practice for Disclosure and Barring Service (PDF, 54.9 KB)
• Guidance for Applicants Including Values (PDF, 246.8 KB)
• People Strategy (PDF, 640.9 KB)
• Policy Statement on Recruitment of Ex‑Offenders (PDF, 94.2 KB)
• Policy Statement on the Secure handling of Disclosure Information (PDF, 67.7 KB)
• Voluntary Living Wage Guidance (PDF, 65.5 KB)
• Candidate Pack (PDF, 22.5 MB)
• Terms and Conditions - AfC (PDF, 96.0 KB)
• Standard Information (PDF, 232.4 KB)