Business Analyst

Informed Recruitment Limited; Portsmouth; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Business Analyst to oversee business solutions within a dynamic IT change portfolio. This role involves driving business goals, engaging stakeholders, and improving processes using methodologies such as Lean and Six Sigma. Candidates must have a track record in delivering tangible improvements and certifications in business analysis. The position offers a competitive salary, hybrid work options, and a comprehensive benefits package including bonuses and professional development opportunities.

Benefits

Competitive salary

Bonus scheme

Flexible working

Generous employer-matched pension

Life/health insurance

Professional development

Qualifications

• Demonstrable commercial experience as a Business Analyst.
• Experience with process improvement techniques like Lean and Six Sigma.
• Experience in both Agile/Scrum and Waterfall environments.

Responsibilities

• Drive business goals and ensure documentation.
• Engage with stakeholders for robust analysis.
• Produce artefacts like process architectures and user journeys.

Skills

Business Process Modelling

Lean Six Sigma

Agile/Scrum

Problem-solving skills

Documentation

Education

BCS Foundation Certification

Tools

Oracle Fusion

Salesforce

Microsoft Dynamics 365

Job description

Are you an experienced Business Analyst with a proven ability in delivering concurrent business solutions within IT/change programmes and projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to work on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern environment championing continual improvement.

The purpose of the role will be to take a lead on all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day‑to‑day responsibilities will include driving the business goals ensuring that they are understood and documented; engaging with key stakeholders to complete robust analysis in line with the overall delivery plan; using Lean and Lean Six Sigma to drive efficiencies and improvements, producing artefacts such as process architectures, process designs, logical data models, agile user journeys, among others; continuously improving business analysis practice; mentoring and supporting direct reports; conducting requirement gathering, ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes, artefact production, solution support and user acceptance testing; and performing change impact assessments, amongst other responsibilities.

Must Have

• Demonstrable commercial experience of effectively working independently as a Business Analyst.
• A track record of delivering tangible process improvements utilising Lean, Six Sigma or other process improvement techniques.
• Experience of Business Process Modelling, leveling methods and/or BPMN 2.0.
• Previous experience of delivering in both an Agile/Scrum and iterative/Waterfall environment.
• Robust artefact creation and documentation.
• Some formal certification such as BCS Foundation as a minimum, and evidence of working towards BCS Diploma Business Analysis certification (or similar level).

Nice to Have

• Experience of Cloud Adoption projects and/or ERP SaaS solutions such as Oracle Fusion, Salesforce, SAP, Microsoft Dynamics 365 or similar.
• Experience in property management processes such as Income Management, Rents, Service Charges, Leasehold, Estates, Tenancies, Allocations, Lettings, Repairs, Maintenance, Assets, Customers, or similar.
• Lean or Lean Six Sigma accreditation.

As an individual you will have a strong and proven analytical background with working on large and complex projects and programmes from the concept stage through to operational acceptance, excellent problem‑solving skills, and an eye for detail. You will be a self‑starter comfortable with taking responsibility for delivery, possess excellent interpersonal skills, the ability to think on your feet, and be ultimately goal‑orientated. Alongside a competitive salary you will receive an impressive benefits package that includes a bonus scheme, generous employer‑matched pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be hybrid based, with one or two days spent in the office in Hampshire on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.

Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a data controller and a data processor, and our legal basis for processing your personal data is ‘Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.