Business Analyst

Government Recruitment Service; Borough of Fylde; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency in the UK is seeking an experienced Business Analyst to be a key part of their digital transformation team. As a Business Analyst, you will work closely with diverse multi-disciplinary groups, utilizing agile methodologies to deliver innovative solutions. Responsibilities include translating business needs into detailed requirements, managing stakeholder relationships, and facilitating workshops. This role offers growth opportunities through coaching and professional development within a supportive community.

Qualifications

• Experience in business analysis within a digital environment.
• Strong analytical and communication skills.
• Ability to work within multi-disciplinary teams using agile.

Responsibilities

• Translate business problems and user needs into detailed requirements.
• Lead workshops and interviews to understand stakeholder needs.
• Collaborate with Product Owner to prioritize sprint activities.
• Manage relationships with both technical and business stakeholders.

Skills

Analytical skills

Communication skills

Agile methodologies

Stakeholder management

Workshop facilitation

Job description

Are you an experienced Business Analyst with strong analytical and communication skills?

If so, come and join us at DWP Digital.

As an experienced Business Analyst, you will be a key part of the team in delivering change within the department.

We have vacancies in a number of areas within DWP Digital including:

• Digital Channels - Join our Digital Channels Strategy Team and help shape the future of how millions interact with DWP services. You will define priorities for channel design and usage, align with business goals, and create seamless experiences for users across benefit areas and product lines.
• Payments - Be part of the team powering the UK’s largest payment operation. We process £177 billion annually for 20 million citizens which is a third of the UK population. Our modernisation programme is building a single trusted payment service to unlock value, reduce risk and transform how DWP delivers financial support.
• Comms and Collaboration - Work at the forefront of technology services on the Copilot project which is Microsoft’s cutting edge GenAI capability. Help us revolutionise how we communicate and collaborate across the organisation.
• Bereavement and Care - Make a real difference for some of the UK’s most vulnerable citizens. Our team designs, delivers, and runs digital services for Attendance Allowance Carer’s Allowance Tell Us Once and Bereavement Benefits ensuring compassionate and efficient support when it matters most.
• Workspaces - We support 123,000 colleagues by delivering the technology that keeps work moving. From laptops and peripherals to identity solutions, job centre systems and accessibility support, you will work across every stage of the product lifecycle. This is your chance to shape seamless workplace experiences and drive innovation at scale.

You will work across the product delivery lifecycle to bring together business needs with technical capabilities, with the goal of defining solutions that deliver value.

You will be given the opportunity to continue to grow your capabilities through working with Senior/ Lead BAs and continually growing your skills and knowledge through the support of the wider community of practice, additionally you may be, at times, responsible for managing Associate or Apprentice BAs to develop your management and coaching skills.

As a BA working within DWP Digital, you will:

• Be working within a transformational multi-disciplinary team (User Researchers, Developers, QAs etc.) utilising agile methodologies.
• Translate business problems and user needs into a set of detailed requirements to deliver value and great outcomes for our users.
• Lead workshops, interviews, focus groups and utilise other techniques to effectively understand the business problems and user needs.
• Develop and maintain stakeholder relationships. communicating effectively across both technical and business stakeholders and ensuring the understanding of requirements and acceptance criteria is aligned.
• Gain a good understanding of the business processes and activities that impact and that are impacted by the product or service. Selecting the appropriate best practice techniques to model business processes to identify potential process improvements.
• Collaborate with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities.
• Take ownership for improving your own knowledge of Business Analysis and Agile principles, methods and tools and play an active role within the BA community including coaching and supporting other members, as appropriate.