Business Administrator

Ministry of Justice; Devizes; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A government office in England is seeking an Administrative Support Officer to provide essential administrative functions within the Offender Management hub. The role involves processing paperwork, maintaining records, and serving local courts with a hybrid working arrangement. Ideal candidates will have strong organizational skills and a commitment to equality in the workplace.

Benefits

Annual leave and bank holidays

Civil Service pension scheme

Childcare vouchers

Qualifications

• Experience in administrative support within a professional setting.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and interpersonal skills.

Responsibilities

• Provide administrative support within the Offender Management administrative hub.
• Prepare and process paperwork for checking and onward transmission.
• Act as a contact point for all communications to the team.

Job description

The job holder will provide administrative support within the Offender Management administrative hub, maintaining administration systems and servicing the local courts within specified timescales for the establishment. This is a rotational, non‑operational role with no line management responsibilities.

Responsibilities

• Process and prepare paperwork for checking and onward transmission by the Hub Manager, including:
  • Discharge Report / Pre‑Discharge Report
  • Bail applications
  • Release on Temporary Licence (ROTL)
  • Home Detention Curfew (HDC)
  • Offender Assessment and Sentence Management (OaSys)
  • Multi‑Agency Public Protection Arrangements (MAPPA)
  • Re‑categorisation
  • Sentence calculations, including conduct initial checks
  • Appeals
  • Violent Sex Offender Register (VISOR)
  • Multi‑Agency Risk Assessment Planning (MARAP)
  • Adjudications
  • Indeterminate Sentence Prisoners
  • Parole applications
  • Legal Correspondence
  • Licence Applications
  • Resettlement overnight Release
  • Prisoner Fines
  • Foreign Nationals / Deportation / Immigration
  • Risk to Children / Safeguarding Children
  • Harassment / Restraining Orders
  • Category A administration
  • Recall paperwork
  • Public Protection
• Undertake other administrative tasks, such as:
  • Organise, produce and maintain accurate records for the area of work
  • Act as contact point for all communications to the team, prioritising and distributing to the appropriate person or department
  • Complete monitoring returns for the area of work
  • Input requisitions into the finance database and process requisitions for the defined area of work
  • Co‑ordinate any awareness sessions for the area of work
  • Prepare paperwork for checking by the Manager, conducting sentence calculations as required
  • Correspond with relevant stakeholders and agencies to ensure information is adequately shared
  • Maintain and check establishment databases, manual filing systems and logs, responding within agreed timescales and producing reports as required
  • Collate information relating to relevant Service Delivery Indicators (SDIs)
  • Act as secretary to meetings, including organising agenda, taking and distributing minutes and action points
• Accept reasonable alterations and additional tasks of a similar level, subject to discussion where significant adjustments may require re‑examination under the Job Evaluation scheme.

Working Hours & Hybrid Arrangements

Standard full‑time working hours are 37 hours per week, excluding unpaid breaks. The role supports hybrid working where business need allows, blending base location, MoJ sites or home. Arrangement details will be discussed with the successful candidate and subject to regular review.

Benefits

• Annual leave on a pro‑rata basis, calculated based on hours or days as appropriate and accruing from 1 March.
• Bank, public and privilege holidays (9 days, 66 hours 36 minutes).
• Civil Service pension scheme choice.
• Season‑ticket advance after two months of service.
• Childcare vouchers and employer contributions, where applicable.

Eligibility & Equality

• All candidates are subject to security and identity checks.
• External candidates undergo six months probation; internal candidates only if they have not completed a probationary period within HMPPS.
• No discrimination on grounds of race, gender, disability, religion, or any other protected characteristic.
• MoJ is a Disability Confident employer and will offer reasonable adjustments throughout the recruitment process.

Application Process

Applications are accepted through the MoJ website. For formal complaints regarding the recruitment process, contact:

• To Transformative Business Services: 0345 241 5358 (Mon‑Fri 8 am – 6 pm) or email moj‑recruitment‑vetting‑[e-mail]
• Ministry of Justice Resourcing team: resourcing‑management‑[e-mail]
• Civil Service Commission: details available online

Additional Notes

Hyphenated working arrangements may vary per role; suitability for hybrid working will be discussed during recruitment. For full terms and conditions of service, candidates will be provided with details upon offer.

Behavioural Expectations

• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace