Business Administration Apprentice - Democratic Services

North Herts Council; Letchworth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local authority in the UK is seeking an entry-level team member for its Democratic Services team. In this role, you will provide essential support for Committee, Member, Scrutiny, and Electoral services, ensuring efficient administration of elections and Council meetings. Candidates should possess strong interpersonal skills, flexibility, and attention to detail. An opportunity to engage meaningfully in the democratic process awaits applicants ready to contribute positively to the community.

Benefits

Local Government Pension Scheme (19.5% employer contribution)

Generous annual leave

Occupational sick pay

Free car parking

Gym membership discounts

Flexible working options

Qualifications

• Good interpersonal skills to interact with Senior Officers, Councillors, and the public.
• Ability to work flexibly and as part of a team.
• Excellent attention to detail in documentation.
• Confidence when engaging with a range of people.

Responsibilities

• Provide support for Committee, Member, Scrutiny, and Electoral services.
• Coordinate and deliver elections, assisting those elected.
• Administer Council meetings, producing minutes and agendas.

Skills

Good interpersonal skills

Flexibility

Attention to detail

Confidence in conversing

Job description

About Us

North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together.

Why work with us?

We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community.

Our benefits include:

• Local Government Pension Scheme (19.5% employer contribution)


• Generous annual leave, including Christmas close down period


• Occupational sick pay


• Free car parking


• Discounts, including 50% off NHC gym membership


• Flexible working options including flexi scheme and home-working

The Role

An exciting opportunity has arisen at North Herts Council for an entry-level position within the Democratic Services team, to provide support and services for Committee, Member, Scrutiny and Electoral services.

You will be at the centre of the democratic process - dealing with people that want to be on the Electoral Register to be able to vote, as well as those that want to become a Councillor. You will be actively involved in the co-ordination and delivery of elections, experiencing firsthand all that is involved for someone to be able to place ‘that cross in the box’ of a ballot paper. You will provide support to those that were elected and assist with the administration of Council meetings, including the production of minutes and agendas – experiencing important decisions being considered.

The Experience you will bring

You will need good interpersonal skills, you will be flexible, a team player, confident be able to converse with a range of people, including Senior Officers, Councillors and the public, you will also have excellent attention to detail.

How to Apply

To apply for this position you must complete the Council's online application form at www.north-herts.gov.uk under the Jobs and Careers page using our secure web recruitment tool. Please note that we do not accept CV applications, either on their own or accompanying application forms. Therefore, please ensure that all relevant information is provided on the application form.

At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.

If you would like an informal chat about the post, you can contact James Lovegrove, Committee, Member and Scrutiny Manager, on 01462 474204 or Shelley Abel, Electoral Services Manager, on 01462 474305.

Closing Date

Noon, Monday 19 January 2026

Interviews: Thursday 5 February 2026