Branch Supervisor (Waltham Forest)

PLUMB CENTRE; City Of London; On-site; GBP 28,000; Full time

Job summary

A specialist trade merchant is looking for a full-time Branch Supervisor in London. The successful candidate will support daily operations, engage with customers and suppliers, and fulfill warehouse duties. Candidates should possess face-to-face sales experience and strong communication skills.

Benefits

Annual leave increasing with length of service

Pension scheme matched up to 9%

Bonuses potential

Enhanced maternity/adoption leave

Healthcare access

Cycle to Work scheme

Qualifications

• Previous industry or merchant experience would be desirable.
• Prior face-to-face sales and customer service experience.
• Strong IT skills.

Responsibilities

• Support the Branch Manager with daily operations.
• Build rapport with customers & suppliers.
• Serve customers on the trade counter.

Skills

Customer service experience

Communication skills

IT skills

Job description

Overview

Location: London, Greater London, UK, EC2V 8

Salary: £27,500 + Bonus + Excellent Benefits

We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap including:

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity/adoption leave
• Access to a great range of online and high street discounts
• Free access to healthcare
• Popular YuLife app
• Cycle to Work scheme

As a Branch Supervisor based in Walthamstow, you\'ll be responsible for:

• Supporting the Branch Manager with the day-to-day running and operations within this small branch.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• Serving customers on the trade counter, offering advice and product knowledge.
• General warehouse duties including goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks, and toilets.
• Merchandising in the branch.

This is a full-time, permanent role working 40 hours per week Monday to Friday. Hours will vary between 07:30 am - 5:00 pm, along with Saturday mornings on a rota basis 8:00 am - 12:00 pm.

And here\'s what we\'d like you to have to be a successful Branch Supervisor:

• Previous industry or merchant experience would be desirable.
• Prior face-to-face sales and customer service experience.
• Excellent communication skills and confidence interacting with customers to build strong relationships.
• Strong IT skills.

We look forward to receiving your application!