Branch Supervisor

Wolseley; Blendworth; On-site; GBP 29,000; Full time

Job summary

A leading specialist trade merchant in Blendworth is looking for a full-time Branch Supervisor. Responsibilities include assisting in operations, supervising staff, and serving customers. Excellent communication skills and prior supervisory experience in retail are essential. The role offers a salary of £29,000, benefits such as annual leave, pension scheme, and wellness programs. Working hours are 40 hours per week, Monday to Friday, with Saturdays on a rota basis.

Benefits

Annual leave

Generous pension scheme

Potential for bonuses

Healthcare access

Cycle to Work scheme

Qualifications

• Prior supervisory experience in a retail customer service environment.
• Willingness to learn and collaborate within a small team.
• Confidence interacting with customers.

Responsibilities

• Assist the Branch Manager with daily operations.
• Supervise and support branch staff.
• Serve customers on the trade counter.
• Build rapport with customers and process sales.
• Perform general warehouse duties.

Skills

Excellent communication skills

Supervisory experience

Customer service

Team collaboration

Job description

• Assisting the Branch Manager with the day to day running and operations within this small branch.

• Supervise and support branch staff, providing guidance, training, and performance feedback.

• Serving customers on the trade counter, offering advice and product knowledge.

• Building rapport with customers & suppliers, responding to any queries and processing sales.

• General warehouse duties including goods in & out, picking and packing customer orders.

• Branch merchandising.

  Previous industry or merchant experience would be desirable but not essential as training can be provided.

• Prior supervisory experience in a retail customer service environment

• Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Managers absence.

• Excellent communication skills and confidence interacting with customers

• So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

• Also, did we mention? In addition to a salary of £29,000 there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

  This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.