Branch Manager - Drive Growth & Customer Experience (Newcastle)

Wolseley UK; Jarrow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading specialist trade merchant is seeking a Branch Manager in Newcastle upon Tyne (Boldon). The ideal candidate has experience in leading a merchanting branch, with a strong focus on customer service and team development. This full-time role involves 40 hours per week, from Monday to Friday, and offers a competitive salary, bonuses, and excellent benefits including healthcare access and a pension scheme. Join a team committed to positively impacting customer experience and workplace culture.

Benefits

Annual leave increasing with service

Generous pension scheme

Bonus potential

Access to discounts

Free healthcare access

Qualifications

• Previous experience leading a branch within a merchanting enterprise.
• Experience of directing and developing a team within a sales environment.
• Demonstrable experience aligning internal and external sales teams.

Responsibilities

• Set the branch strategic agenda based on customer insights.
• Lead and motivate the branch team to improve customer service.
• Promote a culture of safety and embody company values.

Skills

Leadership experience

Commercial acumen

Team development

Job description

A leading specialist trade merchant is seeking a Branch Manager in Newcastle upon Tyne (Boldon). The ideal candidate has experience in leading a merchanting branch, with a strong focus on customer service and team development. This full-time role involves 40 hours per week, from Monday to Friday, and offers a competitive salary, bonuses, and excellent benefits including healthcare access and a pension scheme. Join a team committed to positively impacting customer experience and workplace culture.