Branch Manager Designate

Eurocell Plc; Greater London; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading supplier of building materials in Greater London seeks a Designate Branch Manager for their thriving Trade Branch Network. The role involves training for branch leadership, managing operations, and enhancing customer experiences. Ideal candidates will have management experience, a passion for customer service, and a full driving licence. Join a team that values growth and offers comprehensive benefits including performance bonuses and employee wellbeing programs.

Benefits

Healthcare Cash Plan

Company Pension Plan

Enhanced Maternity and Paternity benefits

25 days holiday plus statutory holidays

High-street discounts and employee discounts

Exceptional monthly Branch Bonus

Qualifications

• Passion for customer service and achieving business targets.
• Experience in a management role in a relevant environment is advantageous.
• Full and valid driving licence is essential.

Responsibilities

• Lead and develop a small team in the branch.
• Ensure the branch operates effectively and efficiently.
• Manage day-to-day operations and support regional recruitment.

Skills

Customer service focus

Team management

Sales driving

Organizational skills

Leadership abilities

Job description

Eurocell are a stock market listed PLC and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Overview

We are delighted to be recruiting a Designate Branch Manager to join the London Region of our thriving Trade Branch Network. Our Designate Trade Branch Managers work closely with our current Regional Manager and Branch Managers whilst training, with a view to being allocated their own branch to run within 3 – 6 months. Position: Branch Manager Designate, Permanent, Full‑time, 44 hrs per week.

Responsibilities

• Work closely with their Regional Manager and the Region's existing Branch Managers to learn to lead their own Eurocell Branch within 3‑6 months
• Use team management skills to lead and develop a small team
• Ensure the Branch operates as effectively as possible
• Develop relationships with customers, and enhance the sales and customer experience within their branch
• Manage day‑to‑day Branch operations and the branch team in order to deliver excellence
• Manage team absences and deployment
• Support the regional teams with recruitment
• Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved
• Support training and maintain training records for Branch staff

Qualifications

• Passion and energy to deliver exceptional customer service and achieve business targets
• A customer focused approach, happy to serve customers and proactively engage with potential future customers
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
• Good organisational skills, drive and leadership abilities to manage a Branch effectively
• A full and valid driving licence is essential
• Strong management skills and experience of leading a team
• Experience within a similar management role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage

Salary & Benefits

• Salary: £32,000 – £35,000 basic per year
• 10% Zone Allowance
• Branch Bonus when own branch is allocated
• Healthcare Cash Plan (Free Healthcare for all employees)
• 3× Salary Life Assurance and Free Life Assurance Plan of 3× your Annual Salary
• High‑street discounts, staff discount and employee discount on Eurocell products
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Enhanced Maternity and Paternity benefits
• 25 days holiday, plus statutory holidays – normally 33 days in total each year
• Christmas shutdown period
• We only work occasional Saturdays, on a rota basis
• We don’t open our branches on Sundays
• Our branches close at 4:30 pm during the week, supporting your work/life balance
• A blend of training, including e‑learning and on‑the‑job training to help your career development
• Exceptional monthly Branch Bonus and industry‑leading induction and training programmes
• Care First Employee Assistance Programme – 24 hrs a day, 365 days a year for confidential support
• Colleague Referral Programme – we pay you for successfully referring people to join our team
• Excellent opportunities to grow with us and progress your career