Bowel Cancer Screening - Southern Hub B3

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A prominent NHS healthcare provider is seeking an enthusiastic Screening Officer to join the dynamic team at the Southern Hub in Guildford. This full-time position offers the chance to contribute to a vital screening service for bowel cancer, providing administrative support and engaging with participants. Ideal candidates will have experience in multi-disciplinary environments and within NHS settings. The successful applicant will be trained in Bowel Cancer Screening Software and will play a crucial role in liaising with a diverse population and supporting quality assurance procedures.

Benefits

Comprehensive health and wellbeing program

Career development opportunities

Free parking on site

Qualifications

• Strong interpersonal skills to maintain a polite and professional manner.
• Proven experience working within the NHS Bowel Screening Programme including BCSS.
• Proven experience working within a laboratory setting.

Responsibilities

• Undertake specimen reception and recording.
• Identify population cohorts for screening and arrange communication materials.
• Receive and respond to telephone calls from participants in a compassionate manner.
• Guide and supervise new team members.

Skills

Proven experience working within a multidisciplinary office environment

Proven knowledge of computers including Microsoft Office

Proven experience working with the public

Proven experience working within an NHS environment

Education

Educated to GCSE level grade C or above or equivalent

Job description

Bowel Cancer Screening - Southern Hub B3

The Royal Surrey County Hospital is seeking to appoint an enthusiastic Screening Officer to join a dynamic and friendly team dedicated to the provision of a high quality screening service for the NHS Bowel Cancer Screening Hub located on the Surrey Research Park, Guildford. The NHS Bowel Cancer Screening Programme provides Bowel Cancer Screening in England, and the Southern Hub serves a population of 15.7 million in the South of England performing around 1.7 million tests per year.

The Hub invites all 54-74 year olds within its population to be screened using the faecal occult blood test and we are currently extending the age range down to 50 years old. It provides a freephone helpline service, a modern laboratory and liaises with 18 screening centre in their provision of colonoscopy investigation for all participants with positive screening results.

The successful candidate will be a part of the screening officer team at the Hub providing day to day support to our busy helpline and laboratory and undertaking various administrative and clerical duties to ensure we are providing a high quality service for our users.

Please note this role does not meet the new UKVI requirements for sponsorship

Main duties of the job

The post holder will work in both the Hub laboratory and Helpline/Administrative areas. The proportion of time spent in each area will depend on the needs of the service. As the programme develops there will be opportunities for staff to develop their skills in specific areas.

Be competent in the use of Bowel Cancer Screening Software (BCSS), identify population cohorts for screening and arrange for the circulation of letters, leaflets and test kits, make a computerised record of test results, and extract from the system data required for quality monitoring and reporting.

Receive and respond to telephone calls from participants, relatives, members of the public and other professional's organisations using prepared guidelines in an efficient, helpful, tactful and compassionate manner.

Undertake specimen reception and recording in accordance with an approved procedure.

As a competent member of the team, be on hand to guide, train and supervise the work of new and junior team members.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey

Job responsibilities

Please refer to the full Job Description

Laboratory Activities

1. Undertake specimen reception and recording in accordance with an approved procedure.
2. Undertake, and where directed supervise others in, quality assurance procedures including internal QC and external QA measurements.
3. Be responsible for tidiness and cleanliness of the laboratory.
4. Use and maintain all laboratory equipment according to Hub Standard Operating Procedures (SOPs).
5. Use maintenance and fault reporting of the equipment within the department in compliance with Hub policies and SOPs.
6. Support the Laboratory & Quality Lead and Team Leaders with the organisation of the department ensuring an efficient and effective service.
7. To assist the Laboratory & Quality Lead and Team Leaders in the provision of progress and performance reports as required.
8. Maintain within the department appropriate stock levels including reagents and stationary.
9. Ensure safe disposal of specimens and waste in compliance with Hub SOPs.
10. Ensure work is carried out efficiently and accurately in accordance with SOPs.
11. Be aware of and comply at all times with the Trust, BSPS, and Hub Health and Safety regulations and safe laboratory procedures.

Administrative and Helpline Activities

1. Identify population cohorts for screening and arrange for the circulation of letters, leaflets and test kits.
2. Answer phone calls from members of the public who have been invited to take part in screening, always maintaining a polite and professional manner in responding to any queries.
3. To make appointments for patients calling the helpline to attend their local screening centre.
4. To liaise with colleagues and other health professionals in Hubs, Screening Centres, and GPs by telephone and in person as required.
5. To be aware of and work to achieve the national and local standards and guidelines for patient care.
6. Collate audit data for the review of national targets.
7. Assist Hub Manager or Director with the preparation of statistical data and any other information requirements using simple statistic software, spreadsheets and presentation software.
8. Ensure adequate stocks of office stationary and associated items.
9. Ensure office equipment is well maintained.
10. Undertake a variety of administrative duties including but not limited to:
    • Returned mail
    • Ad-hoc letters received within the Hub

The Hub has free parking on site and is based on the Surrey Research Park in Guildford surrounded by green spaces. The Hub building is light, spacious and close to the local amenities of the Royal Surrey Hospital.

We are looking for an enthusiastic team player who is looking for a new challenge.

Should you wish to discuss the role in more detail please contact Tina Cook either via email on [e-mail] or via phone on 01483 409 853. Applicants are advised to visit the hub prior to applying to gain a better understanding of the role and service.

Person Specification

Qualifications

• Educated to GCSE level grade C or above or equivalent qualification or experience.

Knowledge and Experience

• Proven experience working within an multidisciplinary office environment
• Proven knowledge of computers to include the use of Microsoft Office and Windows - this will be tested at interview
• Proven experience of working with the public
• Proven experience working within the NHS Bowel Screening Programme including the use of the Bowel Cancer Screening System
• Proven experience working within a laboratory setting
• Proven experience working within an NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Royal Surrey NHS Foundation Trust

Address

Southern Hub @The Royal Surrey County Hospital

£26,240 to £27,928 a yearper annum including (HCAS) High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

384-AR-EMF19538

Job locations

Southern Hub @The Royal Surrey County Hospital