Boutique Operations Lead — Luxury Retail

CHANEL; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A luxury brand is seeking an Operations Manager to oversee the daily operations of their Boutique in London. Responsibilities include managing the Heart of House team, ensuring optimal productivity, and maintaining a flawless environment. The ideal candidate must have a proven track record in luxury operations, excellent communication skills, and strong leadership capabilities. Employee benefits include private medical insurance, financial wellbeing support, and employee recognition programs.

Benefits

Private Medical Insurance

Pension and Life Assurance

Employee Discounts

Arts & Culture Ticket Discounts

Service Awards Programme

Qualifications

• Proven track record in operational excellence in fast-paced luxury environments.
• Excellent listening and communication skills.
• Strong leadership and people management capabilities.

Responsibilities

• Manage day-to-day operations of the Boutique.
• Ensure effective support for the Boutique's productivity.
• Oversee stock and operational processes.

Skills

Operational excellence in luxury environments

Communication ability

Leadership and people management

Problem-solving

Tools

Y2

RFID

SAP

Workday

Microsoft Office

Job description

A luxury brand is seeking an Operations Manager to oversee the daily operations of their Boutique in London. Responsibilities include managing the Heart of House team, ensuring optimal productivity, and maintaining a flawless environment. The ideal candidate must have a proven track record in luxury operations, excellent communication skills, and strong leadership capabilities. Employee benefits include private medical insurance, financial wellbeing support, and employee recognition programs.