BOH Ramp Allocator

DHL Supply Chain; Luton; On-site; GBP 40,000; Full time

Job summary

A global logistics leader is seeking a Back of house Ramp Allocator for its operations at London Luton Airport. This role involves managing baggage handling and ensuring compliance with safety standards. Candidates should hold a full UK driving licence and have experience in the aviation sector. The position requires flexible shift work, including nights and weekends, along with strong leadership and communication skills. Competitive pay and benefits offered.

Benefits

Generous pension scheme

Free confidential 24/7 GP consultations

Retail and lifestyle discounts

Affordable loans and mortgage advice

Qualifications

• Full UK manual driving licence essential for airside access.
• Prior experience in the aviation industry preferred.
• Ability to work flexibly including early mornings and late nights.

Responsibilities

• Assign spaces and time slots for baggage handling and staff access.
• Manage back-of-house logistics to ensure smooth aircraft turnaround.
• Plan and adjust allocations using airport management systems.

Skills

Full UK manual driving licence

Experience in aviation industry

Proven leadership experience

Knowledge of back-of-house operations

Strong communication skills

Job description

Overview

Pay Rate: £39,239.20

Grade: CA

Contract Type: Permanent (Full-Time)

Shift patterns: 4 on 4 off - 2 days (04:30am till 16:30pm) + 2 nights (16:30pm till 04:30am)

Location: London Luton Airport

PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Think you know DHL? Think again! We\'re not just about delivering parcels. DHL Supply Chain is the world\'s leading logistics company, providing top-notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics!

We\'re now looking for a Back of house Ramp Allocator to play an integral role at the heart of our operations, ensuring that every flight is a success.

A Typical Day May Involve

• Assign spaces and time slots for baggage handling, catering, aircraft cleaning and staff access routes.
• Ensure smooth flow and turnaround of aircraft by managing back-of-house logistics.
• Use airport management systems to plan and adjust allocations in real-time based on flight schedules, delays, or emergencies.
• Ensure resource allocation complies with safety rules and operational standards.
• Minimize risks like congestion in baggage areas or delays in aircraft servicing.

This Role Would Suit People Who

• Hold a full UK manual driving licence - this is essential for airside access.
• Have prior experience in the aviation industry, ideally within an operational environment.
• Possess proven leadership experience, with the ability to motivate and manage teams effectively.
• Bring knowledge or experience of back-of-house (BOH) operations - desirable but not essential.
• Are fully flexible to work shifts, including early mornings, late nights, weekends, and bank holidays.
• Remain calm and confident in challenging or high-pressure situations.
• Work collaboratively as part of a team, with strong communication and interpersonal skills.
• Are willing to attend a medical assessment, as part of the onboarding process.

Security Process to Work Within Aviation and Travel at DHL

To obtain a full airside ID, you must:

• Be able to provide five years\' address history
• Be able to provide five years\' reference history (employment/education/benefit claim/character)
• Pass a pre-employment Drug and Alcohol test

Why Join Us?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

Who We Are

We\'re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

Building an Inclusive Workplace

At DHL, we\'re all about creating a workplace where everyone\'s skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing Monday 29th September 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.