Bilingual French & Dutch Customer Care Advisor, London

South West Recruitment; Greater London; On-site; GBP 30,000; Full time

Job summary

A recruitment agency in London seeks a Multi Lingual Customer Careline Advisor fluent in French and Dutch. This role involves providing top-notch customer support to Benelux consumers for various products, handling queries and complaints with empathy. The ideal candidate has strong communication skills in these languages along with a passion for food. Competitive salary of £29,500 per annum, training provided, and various attractive benefits including holidays and discounts are offered.

Benefits

Competitive salary + attractive overtime

20 days paid holiday + additional days based on length of service

Cycle To Work Scheme

Home Computing Scheme

Eye test vouchers

Corporate & client discounts

Weekly dress down days

Qualifications

• Fluent in French and Dutch, with strong English second language skills.
• Experience in customer care, especially in food sector preferred.
• Capable of using Google Suite and Microsoft Office competently.

Responsibilities

• Deliver excellent customer care and support to Benelux consumers.
• Handle queries and complaints for various products.
• Respond in an empathetic, caring, and friendly manner.

Skills

Fluent French & Dutch speaker

Ability to communicate effectively and empathetically

Excellent written and verbal skills in English

Customer care experience, preferably within the food industry

IT skills: Google Suite and Microsoft Office

Strong typing skills

CRM Knowledge such as Salesforce

Self-motivated and a team player

Flexibility to work shifts

Job description

A recruitment agency in London seeks a Multi Lingual Customer Careline Advisor fluent in French and Dutch. This role involves providing top-notch customer support to Benelux consumers for various products, handling queries and complaints with empathy. The ideal candidate has strong communication skills in these languages along with a passion for food. Competitive salary of £29,500 per annum, training provided, and various attractive benefits including holidays and discounts are offered.