Benefits Clerk

ITAC Solutions; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading benefits solutions provider is seeking a detail-driven Benefits Clerk to support employees through their benefits experience. The role focuses on managing various employee benefits programs, ensuring compliance and operational excellence. Candidates should have knowledge of employee benefits laws, particularly HIPAA, and experience with COBRA administration. This position offers opportunities for direct interaction with employees and collaboration with departments like HR and payroll. Competitive hourly compensation is offered.

Benefits

Opportunity to work within a dedicated People & Culture team

Meaningful service-focused work

Exposure to employee benefit programs

Collaborative environment

Stable, process-driven role

Qualifications

• Knowledge of employee benefits laws and regulations, including HIPAA.
• Experience in administering COBRA and interacting with carriers.
• Ability to manage unemployment and workers’ compensation claims.

Responsibilities

• Support employee benefits programs including health, dental, vision, etc.
• Assist with benefits enrollment and claims questions.
• Maintain benefits records and ensure payroll deductions are correct.
• Verify monthly insurance billing and track premiums.
• Administer COBRA and coordinate with carrier representatives.

Skills

Employee benefits laws knowledge

Experience with COBRA administration

Ability to manage claims

Comfort in compliance-heavy environment

Job description

Summary

Our client is seeking a detail-driven Benefits Clerk to play a vital role in supporting employees through every stage of their benefits experience. This position sits at the intersection of compliance, employee care, and operational excellence—ensuring benefits programs run smoothly while employees feel supported, informed, and confident. If you enjoy being the steady, knowledgeable resource people rely on, this role makes a real impact.

Benefits & Extras

• Opportunity to work within a dedicated People & Culture team
• Direct employee interaction and meaningful service-focused work
• Exposure to a full suite of employee benefit programs
• Stable, process-driven role with clear responsibilities
• Collaborative environment partnering with payroll, HR, and external carriers
• Chance to build deep expertise in benefits compliance and administration
• Remote

Compensation

$23-30/hr DOE

What You’ll Be Doing

• Support employee benefits programs including health, dental, vision, life, disability, 401(k), and wellness plans
• Assist employees with benefits enrollment, changes, and claims questions
• Maintain accurate benefits records and ensure payroll deductions are correct
• Verify monthly insurance billing and track premiums, claims, and costs
• Administer COBRA and coordinate with carrier representatives
• Manage unemployment and workers’ compensation claims documentation
• Ensure required employee benefit notices and reporting are completed

What You’ll Need to be Considered

• Working knowledge of employee benefits laws and regulations, including HIPAA
• Experience administering COBRA and coordinating with insurance carriers
• Ability to manage unemployment and workers’ compensation claims
• Comfort operating in a compliance-heavy, fast-changing environment
• Ability to pass background, motor vehicle, and drug screenings
• Valid driver’s license and clean driving record