Bath House Attendant

YTL Hotels; Bath; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading luxury hotel brand in Bath is seeking a Bath House Attendant to enhance the guest experience at their Spa. Responsibilities include maintaining pool areas and supporting guests throughout their relaxing journey. The ideal candidate will excel in customer service and presentation. This position offers attractive incentives and a generous holiday allowance, alongside opportunities for career growth and exclusive perks.

Benefits

Incentive Payments

Referral Bonus

Generous Holiday Allowance

Recognition Programs

Career Investment

Learning and Development

Financial Wellbeing

Health and Wellbeing

Healthcare Package

Future Planning

Exclusive YTL Perks

Qualifications

• Superb customer service skills required.
• Exceptional standard of personal presentation.

Responsibilities

• Support guests throughout the Spa.
• Maintain the pool areas.
• Keep the Spa in an orderly state.

Skills

Customer service skills

Exceptional standard of personal presentation

Job description

As a Bath House Attendant you will be supporting the guest's journey throughout the Spa, maintaining the pool areas, and keeping the Spa in an orderly state. To be successful in the role you will have superb customer service skills and have exceptional standard of personal presentation.

The Gainsborough Bath Spa is a luxurious 100‑bedroom hotel originally built in the 1800s, occupying two Grade II listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury. Our culture at The Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five‑star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations. Our philosophy at YTL Hotels, our brand promise of “Treasured Places, Treasured Moments” reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

• Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
• Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
• Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years' service (including bank holidays).
• Recognition Programs: We celebrate positive contributions that align with our company values.
• Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
• Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
• Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
• Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
• Future Planning: Secure your future with our Pension scheme.
• Exclusive YTL Perks: Receive complimentary passes to the Thermae Bath Spa.