Bartender - The O2, London

TOCA Social; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A dynamic entertainment venue in London seeks an energetic Bartender to create exceptional guest experiences. Responsibilities include crafting drinks, greeting guests, and supporting team members. Ideal candidates have at least one year of experience in a fast-paced environment and must be available evenings and weekends. Join a fun, vibrant atmosphere and enjoy unique benefits.

Benefits

Average earning of £14.21 per hour

Complimentary TOCA games

Huge discounts on our F&B

Free meal whilst on shift

Local retail & hospitality discounts

Teammate Assistance Programme

Great progression opportunities

Qualifications

• Minimum of 1 year experience in crafting drinks, including cocktails.
• Must be at least 18 years old due to working with alcohol.

Responsibilities

• Greeting & supporting guests to provide a best in class experience.
• Creating delicious drinks to TOCA Social standards.
• Ensuring guest areas are clean and presentable.

Skills

Quick learner

Passionate about delivering top quality experiences

Ability to work under pressure

Job description

Overview

TOCA Social is the world's first dining and entertainment experience with a football twist, and it’s set to change the game! Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas and Mexico in 2025!

At TOCA Social, Everybody Plays! Football knowledge is not required, so if you thrive being in an energetic and fun environment you’ll quickly fall in love with our concept!

Benefits

You’ll have full access to our TOCA Treats, which includes (but is not limited to!):

• Average earning of £14.21 per hour inclusive of tronc (based on the last month’s average)


• Complimentary TOCA games!


• Huge discounts on our F&B


• Free meal whilst on shift


• Local retail & hospitality discounts!


• Teammate Assistance Programme with access to free counselling sessions


• Great progression opportunities as we expand!

Job Highlights

Location: TOCA Social, The O2, Peninsula Square, London, SE10 0DX

Reports to: Bar & Hospitality Manager

Hours Required: Part Time and Full Time roles available. Candidates must be flexible to work evenings and weekends.

The dynamic role of a Bartender means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences! We’re passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!

Role Scope & Responsibilities

We’re on the hunt for an energetic and engaging Bartender who will ensure the smooth running of our bars and help create exceptional guest experiences within our venue! Some of your responsibilities include:

• Greeting & supporting guests through their journey to provide a best in class experience


• Having a warm and welcoming approach towards guests; a willingness and desire to make people happy and deliver genuine and memorable experiences


• Creating delicious drinks to TOCA Social standards


• Confidently provide knowledge and drink recommendations


• Supporting Barbacks as and when necessary


• Taking guest orders, delivering drinks and checking in with guests


• Coaching junior members of the team to become legends


• Being aware of legal regulations; including verifying guest age when necessary through ID checks


• Walking guests through our F&B offering and making recommendations


• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner


• Ensuring guest facing areas are clean, presentable and clear


• Assisting guests with transactions in an efficient & timely manner, being accountable for all transactions


• Proving clear and concise communication to teammates to minimise disruption to guests


• Ensuring all items/stock are replenished and available to guests


• Following all health & safety and allergy procedures


• Being flexible in covering a range of duties in line with business needs when required

Qualifications & Experience

• A quick learner with the ability to work under pressure in a fast paced environment


• Passionate about delivering top quality experiences


• Someone who is ready to roll up their sleeves and get stuck in (and help out other departments and teammates)


• Minimum of 1 year experience in crafting drinks, including cocktails


• Someone who is at least 18 years old due to working with alcohol