Bartender - British Airways Concorde Lounge - Hounslow

Baxterstorey; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A catering and hospitality company is seeking a Bartender to deliver genuine hospitality and impeccable service in Greater London. The ideal candidate will have a passion for service, work well in a team, and adapt to challenges. Responsibilities include preparing drinks, providing excellent customer service, and maintaining cleanliness. This role offers numerous benefits including 28 days holiday and bespoke training opportunities.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Discounts available on our Perkbox app

Cycle to work scheme

Qualifications

• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.

Responsibilities

• Prepare alcoholic and non-alcoholic beverages according to an agreed specification.
• Provide excellent customer service by being attentive to passenger needs.
• Collaborate with all staff to ensure smooth operations.
• Maintain cleanliness and hygiene standards in the kitchen and dining areas.
• Follow health and safety regulations.

Skills

Passion for service and/or food

Team collaboration

Adaptability to challenges

Food safety knowledge

Job description

Overview

BaxterStorey is looking for a Bartender to deliver genuine hospitality and impeccable service. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, and we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

Role focus: prepare alcoholic and non-alcoholic beverages according to an agreed specification, to prepare speciality coffees and other hot drinks, interact with customers, take orders, mix drinks and offer snacks.

Responsibilities

• Service - prepare alcoholic and non-alcoholic beverages according to an agreed specification. To prepare speciality coffees and other hot drinks. Interact with customers, take orders, mix drinks and offer snacks
• Customer Service - provide excellent service by being attentive to passenger needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
• Flexibility - follow our rotating shift pattern. A combination of early and late, 8 hour shifts, ranging between lounge opening times of 04:30 and 22:30., We work together as a team to lead by example, protecting the planet and supporting local communities.

Qualifications

• Have a contagious passion for service and/or food
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Additional Information / Benefits

Additional Information: For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team\'s careers. \"Better\" is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks\' enhanced maternity leave
• Secondary Carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme