Barista

Agile Retail; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading café brand in South Clapham is seeking a Barista to create memorable customer experiences while serving high-quality coffee. The ideal candidate will possess strong customer service skills, be a team player, and have a keen desire to learn. Responsibilities include welcoming customers, assisting with daily operations, and ensuring a positive store environment. Join us to contribute to a vibrant local community and help shape our in-store experience.

Benefits

Bonus opportunities

Community involvement

Qualifications

• Experience in retail or hospitality is preferred.
• Ability to provide exceptional customer service.
• Readiness to learn and adapt to new skills.

Responsibilities

• Greet customers warmly and assist with their needs.
• Restock and tidy displays for a welcoming atmosphere.
• Communicate with teammates and collaborate effectively.

Skills

Customer Service

Teamwork

Flexibility

Communication

Job description

Position: Barista

Hours: 16p/w

Location: South Clapham, LONDON

Salary: £14 per hour + Bonus

About Us

Café Pod is one of the UK’s most exciting coffee brands, known for bringing high-quality, sustainable coffee pods to thousands of homes. Now, we’re bringing the brand to life in a whole new way — with its first-ever bricks-and-mortar retail store.

This store is the first of many — an opportunity to shape what Café Pod looks and feels like in person. It’s not just about coffee; it’s about building a local community, sparking conversations, and delivering an experience that goes beyond the cup.

About You

Customer Service First: You naturally connect with people and enjoy going the extra mile to make someone’s day. Whether it’s a friendly chat or thoughtful product suggestion, you know how to turn small moments into memorable ones.

Supportive & Reliable: You’re happy to lend a hand wherever needed — whether that’s restocking shelves, jumping on till, or helping a teammate find their flow.

Keen to Learn: You’re always up for picking up new skills — whether that’s getting to know a new product or learning how to improve the customer experience.

Experience with People: You’ve worked in retail, hospitality, or another customer-facing environment and understand what it takes to offer great service, even during busy times.

Team-Focused: You work well with others, show up with a good attitude, and contribute to a positive atmosphere on the shop floor.

Community-Minded: You enjoy chatting with regulars and helping create a space that feels like part of the local neighbourhood.

The Role

• Create Great Experiences: Greet customers warmly, share product knowledge, and help them find what they’re looking for — always with a focus on friendly, attentive service.
• Stay Present on the Floor: Be approachable, alert, and ready to help — whether it’s answering a question or recommending a new blend.
• Support Daily Tasks: Assist with basic store duties like restocking, tidying displays, and keeping things running smoothly.
• Work as a Team: Communicate clearly with teammates and be flexible to support the needs of the store throughout your shift.
• Champion the Brand: Help make sure the store is clean, inviting, and aligned with the Café Pod brand experience.

Application Process

Our recruitment process for the Barista role is straightforward and friendly — just like us:

1. Screening Call – If you’re shortlisted, we’ll start with a quick phone call to get to know you and chat about the role.
2. Virtual Teams Interview – You’ll meet us over video so we can learn more about your approach to service and teamwork.
3. In-Store Coffee Chat – The final step is a relaxed in-person conversation at the store — a chance to see the space, meet the team, and talk about how you can help us create great customer experiences.