Bar Team Member

Hollywood Bowl Group; Taunton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leisure and entertainment company in Taunton is seeking a Bar Team Member to deliver exceptional service. Responsibilities include drink preparation, maintaining cleanliness, and stock rotation. Ideal candidates possess strong customer service skills and the ability to thrive in a fast-paced environment. This role offers comprehensive training, opportunities for career progression, and many benefits including discounts and extra pay potential.

Benefits

Extra 50p per hour paid monthly

Access to apprenticeship programmes

In-house management training

Optional pension plan

Additional holiday entitlement

Free game vouchers

30% off food and drink

50% off food when working

Team Member Support Programme

Long service awards

Charity donation after induction

Enhanced family leave benefits

Healthcare cash plan

Participation in healthcare benefits program

Qualifications

• Excellent customer service skills and ability to communicate at all levels.
• High energy with the ability to work in a fast-paced environment.
• Friendly, supportive, and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Provide professional and engaging customer service to all customers.
• Ensure drinks are prepared and served to the required standard.
• Keep the bar area tidy and clean.
• Ensure fridges and stock are properly stocked and rotated.
• Contribute to a positive team dynamic.

Skills

Customer service skills

Ability to work in a fast-paced environment

Teamwork

Flexibility with working hours

Basic literacy and numeracy skills

Job description

Overview

Are you looking for a fun and fast-paced environment to work in, with great benefits? As our Bar Team Member, you'll be responsible for ensuring customers receive exceptional service and that drinks are perfectly served every time. You will help keep the bar area clean and stocked, and you may work in the Kitchen. You will receive a thorough induction and ongoing training and development to support your success, including access to apprenticeship programmes and in-house management training should you wish to progress.

Responsibilities

• Provide professional and engaging customer service to all customers.
• Ensure drinks are prepared and served to the required standard and value for money.
• Keep the bar area tidy and clean.
• Ensure fridges and stock are properly stocked and rotated.
• Work in a fast-paced environment and contribute to a positive team dynamic.
• Adhere to opening hours and shift patterns, as centres operate seven days a week from 9am to midnight; shifts include weekday and weekend patterns as arranged at interview.

Qualifications

• Excellent customer service skills and the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• A friendly, supportive, and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Benefits

• Opportunity to earn an extra 50p per hour paid monthly.
• Access to apprenticeship programmes and in-house management training.
• Optional pension plan.
• Additional holiday entitlement with length of service (up to five days).
• Ongoing training and development with potential career progression.
• Free game vouchers each month.
• Discounts: 30% off food and drink for you and up to five friends; 50% off food when you are working.
• Access to our Team Member Support Programme including counselling and mental health support.
• Long service awards.
• £15 donation to our charity partner after induction.
• Enhanced family leave benefits and access to a healthcare cash plan.
• Opportunities for participation in our healthcare benefits program.