Bar and Waiting Team Leader

St Austell Brewery Ltd; East Devon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known brewery in East Devon is looking for a Team Leader to join their vibrant pub team. This role is perfect for someone with a passion for customer service who wants to lead by example. You will be responsible for overseeing shifts, training staff, and ensuring a high standard of service. The position offers great benefits including discounts on food and drinks, training opportunities, and a family-friendly work environment.

Benefits

30% off food and drink

£150 towards a stay in one of our pubs

Discount scheme across hundreds of retailers

Meal provided for shifts over 6 hours

Great training and opportunities to progress

Paid time off to volunteer

Qualifications

• Experience in bar or waiting service is essential.
• Previous supervisory experience is a plus.
• Passionate about delivering excellent service.

Responsibilities

• Support your team to deliver outstanding service.
• Ensure the smooth running of shifts.
• Act as a role model for your team.

Job description

Overview

The Masons Arms dates back to the 14th-century and resides in one of the South West’s most picturesque villages. Passing beneath its cosy thatched roof, you’ll be working in a characterful pub with comfy rooms. The interior charms with timber frames, low beamed ceilings, and the warmth of a log fire. Branscombe is an idyllic rural destination that’s surrounded by rolling green hills, with its own beach being a short stroll from the pub.

Are you already an experienced bar or waiting team member looking for an opportunity to progress or working as a supervisor or team leader and considering a new challenge? Join our team and you’ll be supporting passionate people who do much more than serve and pour.

What we offer

• 30% off food and drink and 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Discount scheme across hundreds of retailers
• Great training and opportunities to progress
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly, flexible working
• Paid time off to volunteer

Our Team Leaders

• You’re passionate about working with your team to deliver excellence
• You take responsibility, ensuring your shift runs smoothly
• You’re a role model for your team, sharing your enthusiasm and knowledge

We’d love you to join our family!

Additional info

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.