Banking Customer Care Advisor – Face-to-Face & Multi-Channel

Barclays Bank Plc; Luton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading banking institution in the UK is seeking a Customer Service Advisor to join their Luton and St. Albans branches. In this role, you will provide exceptional customer service, resolve queries, and support internal collaboration, all while embodying the company's values. The position offers a competitive salary of £26,500, along with a comprehensive benefits package including a pension plan and private medical insurance. Full training will be provided to ensure your success in this rewarding career.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Experience in customer service, retail, or hospitality.
• Strong communication and interpersonal skills.
• Ability to resolve customer queries efficiently.

Responsibilities

• Provide exceptional customer service.
• Support collaboration across teams for client needs.
• Comply with regulatory requirements and internal policies.
• Manage workload as an individual contributor or team leader.

Skills

Customer service experience

Empathy

Communication

Problem-solving

Job description

A leading banking institution in the UK is seeking a Customer Service Advisor to join their Luton and St. Albans branches. In this role, you will provide exceptional customer service, resolve queries, and support internal collaboration, all while embodying the company's values. The position offers a competitive salary of £26,500, along with a comprehensive benefits package including a pension plan and private medical insurance. Full training will be provided to ensure your success in this rewarding career.