Bank Safeguarding Information Assistant

East Midlands Ambulance Service NHS Trust; West Bridgford; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A healthcare service provider in West Bridgford is looking for a Bank Safeguarding Information Assistant. This role provides support in safeguarding duties, requiring strong attention to detail and confidentiality. Candidates must have GCSE in English, strong IT skills, and a dedication to professional development. Benefits include pay enhancements, uniform provision, NHS pension membership, and an exceptional work environment focused on high-quality care.

Benefits

Pay enhancements for out of hours, shift and overtime working

Membership of the NHS Pension Scheme

NHS Discounts in over 200+ stores

Qualifications

• Displays evidence of motivation towards continual professional development.
• Experience of handling sensitive and complex information.
• Self-motivated and ability to motivate others.

Responsibilities

• Capture and maintain accurate recordings of information.
• Support the Safeguarding Leads with requirements.
• Ensure compliance with Trust policies and procedures.

Skills

Strong computer and data-processing skills

Ability to multitask in a fast-paced environment

High attention to detail and accuracy

Commitment to maintaining confidentiality and professionalism

Ability to solve problems

Education

GCSEs in English, or equivalent level qualification

Higher education qualification or working towards

Tools

Microsoft Office

Web based programmes

Job description

Bank Safeguarding Information Assistant

The closing date is 02 January 2026

Main duties of the job

Key Requirements

• Strong computer and data-processing skills
• Ability to multitask in a fast-paced environment
• High attention to detail and accuracy
• Commitment to maintaining confidentiality and professionalism
• Willingness to undertake full training and validation (provided)

Average of 8 hours per month, with the potential for additional hours on Bank Holidays

Working days will typically be Saturdays, Sundays, and Bank Holidays

Flexible, ad-hoc bank arrangement

About us

• Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
• Uniform will be provided where this is a requirement of the role
• Expert training and support from our dedicated in-house education team.
• Membership of the NHS Pension Scheme.
• Occupational Health support along with an Employee Assistance Programme
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
• Salary Sacrifice Schemes and cycle to work.
• An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people
• A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.

Job responsibilities

For a comprehensive overview of the responsibilities and expectations associated with this role, please refer to the full Job Description and Person Specification. These documents outline the key tasks, required competencies, and standards of practice for the post.

The successful applicant will be home-based, reporting directly to the Safeguarding Leads and the Head of Safeguarding within EMAS.

All duties and responsibilities will be carried out in line with the Trusts policies, procedures, and practices, which may be updated periodically to reflect service needs and best practice.

Person Specification

Qualifications Professional Development

• GCSEs in English, or equivalent level qualification.
• Displays evidence of motivation towards continual professional development.
• Good command of written and verbal English language.
• Higher education qualification or working towards
• Evidence of a Personal Development Plan.

Experience

• Providing accurate recordings/accounts of complex information.
• Working to tight deadlines.
• Ability to work accurately and at pace whilst maintaining significant attention to detail.
• Previous experience of handling sensitive and complex information.
• NHS experience.
• Experience of working within a team of administrators to deliver a function.

Knowledge and Skills

• Knowledge of Microsoft Office and Web based programmes i.e. Internet Explorer.
• Evidence of understanding and adhering to Policies and Procedures.
• Evidence of contemporaneous Documentation
• Keyboard and administrative Skills.
• Ability to work as part of a team and on own initiative.
• Demonstrates attention to detail and ability to make clear, accurate and appropriate records.
• Ability to solve problems.
• Ability to plan own workload.
• Good communication skills and ability to respond quickly, accurately and comprehensively to emails and phone calls
• Good record keeping ability.
• Ability to work inter‑professionally and across professional boundaries dealing with sensitive and confidential information.
• Ability to collect data/information from internal sources.
• Self‑motivated and ability to motivate others.
• Well‑developed interpersonal skills.
• Ability to work under pressure and meet deadlines.
• High level of integrity and professionalism.
• Positive attitude and commitment.
• Able to work with people at all levels.
• An interest in the work of the organisation and an ability to use this information to inform the day‑to‑day work of the team and enhance the service provided by the Quality Directorate.
• An ability to build effective working relationships with staff from across the Trust
• Geographical knowledge of EMAS area, including its boundaries.
• Understanding of the Ambulance Service or Pre hospital urgent care.

Personal Attributes

• Professional appearance always.
• Reliable and punctual.
• Displays an ability to work and remain calm under pressure.
• Displays an understanding of patient confidentiality.
• Displays an interest in EMAS and the motivation to work within it.
• Ability and willingness to attend training courses as and when necessary.
• Willing to adapt to the changing needs of the service.
• Excellent keyboard skills, able to work at a desk for long periods.
• Willingness to be flexible with hours and duties to meet the needs of the department when required.
• Communicating (orally and in writing), adapting the styles and messages to match the situation and audiences including delivering difficult information and at times, in distressing or emotional circumstances
• Demonstrate a passion for the delivery of safeguarding services.
• Strong sense of commitment to openness, honesty and integrity and ability to work as part of a team.
• Contribute to the team ethos
• Actively seeks to develop their own knowledge, skills and ability.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Midlands Ambulance Service NHS Trust