Bank Nutrition Support HEFT Dietitian Assistant

CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST; City of Westminster; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading community healthcare provider in Westminster is seeking a Bank Nutrition Support HEFT Dietitian Assistant. You will provide administrative support to dietitians, manage systems, and interact with patients. Ideal candidates will have experience with SystmOne and a background in community AHP teams. This position offers flexible working options and a comprehensive induction.

Benefits

Comprehensive induction

Flexible working options

Training and development

Annual travel card loan

Car lease scheme (Band 5 and up)

Qualifications

• Previous experience working in Bank for CLCH including the use of SystmOne.
• Experience working within a community AHP team.
• Adept in responding to emails, making appointments, creating spreadsheets.

Responsibilities

• Provide administrative support to the Nutrition Support Dietetic Team.
• Manage the HEFT inbox, responding to patients and other healthcare professionals.
• Book appointments onto System One and confirm with patients.

Skills

Administrative support

Microsoft Suite

Experience with SystmOne

Job description

Overview

We are seeking a Bank Nutrition Support HEFT Dietitian Assistant to assist our specialist dietitians in providing administrative assistance and support to the Nutrition Support Dietetic Team.

Responsibilities

• Provide administrative support to the Nutrition Support Dietetic Team, assisting dietitians as required.
• Manage the HEFT inbox, responding to patients and other healthcare professionals.
• Booking appointments onto System One, confirming appointments with patients.
• Update external databases with important information, such as tube feeding prescriptions.
• Manage databases, including registering patients onto our system.
• Accept and process referrals.
• Possibly confirm and book obesity clinic appointments and send Teams invites to patients with online appointments.

Qualifications

• Essential: previous experience working in Bank for CLCH including use of SystmOne; previous experience working within a community AHP team (e.g., speech & language, podiatry, physiotherapy, etc.); Microsoft Suite adept in responding to emails, making appointments, creating spreadsheets, etc.
• Ideal: within Home Enteral Feeding / Malnutrition / Dietetics; HEFT team – home enteral feeding team; community dietitians; managing HEFT inbox; responding to patients and other healthcare professionals; booking appointments onto System One; confirming appointments with patients; updating external databases with important information such as tube feeding prescriptions; managing databases including registering patients onto our system; accepting and processing referrals; possibly confirming and booking obesity clinic appointments and sending Teams invites to patients with online appointments.

About CLCH

Welcome to Central London Community Healthcare (CLCH). At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 London boroughs: Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston, as well as Hertfordshire. We bring care closer to home, embracing the diversity of these communities with dedication and heart. Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We are committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the NHS People Plan, the NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace. Together, we build a caring community where the warmth we show one another shines through in every life we touch.

Equality, Diversity & Inclusion CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities. As a Disability Confident employer, we pledge to:

• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.

We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you. Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk

Benefits

Just as we care about our patients' well-being, we care about yours! We can offer you:

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme (only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits