Bank Manager Retail Banking

Reed; Bromsgrove; On-site; GBP 25,000 - 31,000; Full time

Job summary

A growing building society is seeking a passionate Branch Manager for its new branch in Bromsgrove. You will lead a team to deliver exceptional customer service, develop strong community ties, and manage daily operations. Ideal candidates have branch management experience, a proactive approach, and strong communication skills. The role offers a salary of up to £30,300 per year, with benefits that support work-life balance and career development.

Benefits

30 days holidays plus Bank Holidays

Pension up to 8%

Life assurance

Private medical insurance

Career development opportunities

Qualifications

• Experienced in branch management or leadership within financial services.
• Passionate about delivering strong customer solutions and driving results.
• Strong communicator who puts customers and community first.

Responsibilities

• Inspire, lead, and develop your team to deliver a second‑to‑none customer experience.
• Investigate complex queries and complaints, ensuring positive outcomes.
• Engage with the local community to build strong connections and loyalty.

Skills

Branch management experience

Customer service focus

Strong communication skills

Proactive attitude

Job description

BankManager – Bromsgrove Branch

Lead the future of community banking.

Reed is proud to be working exclusively with a highly successful and expanding building society that’s redefining the high street experience. While others are closing branches, our client is opening them — and after a record‑breaking couple of years, they’re launching a brand‑new branch in Bromsgrove.

This is your opportunity to take the lead, inspire a team, and make a lasting impact in your local community. As Branch Manager, you’ll be at the heart of this exciting new chapter, driving growth, building strong relationships, and ensuring every customer receives exceptional service.

The Role

As Branch Manager, you’ll:

• Inspire, lead, and develop your team to deliver a second‑to‑none customer experience.
• Work collaboratively across multiple channels, personalising every interaction.
• Investigate complex queries and complaints, ensuring positive outcomes.
• Develop and execute strategies to increase funding and achieve corporate goals.
• Manage day‑to‑day operations, ensuring compliance with regulatory requirements.
• Engage with the local community to build strong connections and loyalty.

About You

We’re looking for someone who is:

• Experienced in branch management or leadership within financial services.
• Passionate about delivering strong customer solutions and driving results.
• Curious, proactive, and confident to challenge the status‑quo.
• A strong communicator who puts customers and community first.
• Flexible and eager to develop knowledge in a forward‑thinking organisation.

What’s on Offer

• Salary: Up to £30,300 per year
• Hours: 35 per week
• Holidays: 30 days + Bank Holidays
• Benefits: "Moments that Matter" days off for life events, pension up to 8%, life assurance, private medical insurance, healthcare plan, and fantastic career development opportunities.
• A workplace that values diversity, inclusion, and individuality — officially recognised as a Great Place to Work.

Ready to lead a team and shape the future of high street banking? Apply today and help make Bromsgrove’s newest branch a success story.