Bank Healthcare Support Worker

Lincolnshire Partnership NHS Foundation Trust; United Kingdom; Hybrid; GBP 24,000 - 27,000; Part time

Job summary

A healthcare provider in Lincolnshire is seeking a Bank Healthcare Support Worker to provide direct and indirect care for mental health services. This role requires flexibility and participation in a mandatory training week. Applicants should have relevant experience and qualifications such as a Cavendish Care certificate and NVQ Level 2 in Care. The position offers a salary between £24,937 to £26,598 per year, pro-rata, with opportunities for professional development.

Qualifications

• Minimum 12 months of experience working with people with mental health problems or equivalent care sector.
• Demonstrate understanding of people with mental health issues through work or study.
• Relevant experience in the caring sector.

Responsibilities

• Deliver personal care activities in collaboration with nursing staff.
• Implement individualized care according to care plans.
• Participate in therapeutic activities for service users.

Skills

Communication and relationship skills

Planning and organizational skills

Ability to provide basic physical and mental health care

De-escalation

Education

Cavendish Care certificate or similar

NVQ Level 2 in Care or similar

Job description

Go back Lincolnshire Partnership NHS Foundation Trust

Bank Healthcare Support Worker

The closing date is 08 January 2026

Job Title: Bank Healthcare Support Worker

Pay Band: Band 3

Reports to: Ward Manager / Senior Nurse

Please be aware before you apply:

• This role is not available for Sponsorship due to the nature of it being a zero hours contract.
• Successful candidates will need to be able to complete a 5 day RRP, (reducing restrictive practice) training week to work as a Bank HCSW in LPFT, this follows a successful Occupational Health referral report.

Main duties of the job

Responsibilities for direct/indirect patient care:

• Acknowledge personal limitations in respect of competencies required to undertake the role, taking on responsibility to deliver and provide personal care activities in liaison with the supervising nursing and nursing team.
• Implements care according to the service user's individual care plan.
• Participates in all recreational, leisure and any other therapeutic, physical or social activities in the provision of health and social care to service users.

Responsibilities for policy and service development implementation:

• Carry out safe practice in accordance with Trust policies and procedures, commenting on policies, procedures and developments as necessary.

Responsibilities for financial and physical resources:

• Use safely in accordance with manufacturers guidance clinical equipment in the performance of their work to appropriate high standards of care.
• Inform the supervising nurse of any shortages of stock and supplies including any defects in clinical equipment used.

Responsibilities for human resources (including training):

• Participate in performance review, supervision and undertake mandatory training and personal development as required of the post including competency development.

Responsibilities for information resources:

• Record all self-generated information within the service users' clinical notes and/or using the Trust's clinical information system (Maracis) under the direct supervision of a nurse.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

Working as a Bank employee for the Trust is demanding, but a highly fulfilling role, where you will be contributing to service improvements, building a strong foundation for continued professional development and with the opportunity to grow your career within LPFT.

Job responsibilities

Successful applicants will need to demonstrate the following:

• Transferable knowledge and experience in healthcare, partnership working or have a genuine interest in working in care.
• Meeting the values and vision of the Trust.
• Support the 6 C's as embedded practise.
• Flexible hours and short notice requirement.
• Covering all Mental Health Services, including Inpatient, Crisis and Home Treatment and Community.

We are looking for people that want to invest and support our Bank:

• Putting people first.
• Behaving with respect, compassion and integrity.
• Having pride in our work.
• Working in partnership.
• Developing our staff.
• Being recovery focused and making a positive difference.

Our Vision:

• Putting people first.
• Behaving with respect, compassion and integrity.
• Having pride in our work.
• Working in partnership.
• Developing our staff.
• Being recovery focused and making a positive difference.
• To make a difference to the lives of people with mental health, substance misuse problems and learning disabilities.
• To promote recovery and quality of life through effective, innovative and caring mental health and social care services.

You must uphold the Trusts Vision and Values:

Our Vision- To support people to live well in their communities.

Values:

We are Inclusive

We are always learning

We are kind

We work together

Our voice and actions matter

Qualifications:

• Cavendish Care certificate or similar.
• NVQ Level 2 in Care or similar.

Experience:

• Relevant experience working with people with mental health problems or demonstration of an understanding of people with mental health problems. Voluntary or working capacity within mental health service or equivalent.

Skills & Competences:

• Communication and relationship skills.
• Development and maintain communication (routine information) with the immediate team in order to promote good client care.
• Ability to provide basic physical and mental health care supporting activities of daily living.
• Planning and Organisational Skills Social engagement.
• De-escalation.

Person Specification

Guidance

• Relevant experience working with people with mental health problems, and/or in the caring sector. Minimum 12 months+ experience.
• Can demonstrate an understanding of people with mental health problems, either via working with or via study.
• Voluntary or working capacity within mental health service or equivalent care sector. Minimum 12 months+ experience.
• Detailed, clear and well written role application form.
• Cavendish Care certificate or similar.
• NVQ Level 2 in Care or similar.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Lincolnshire Partnership NHS Foundation Trust

£24,937 to £26,598 a yearPer annum, pro rata.