Bank Healthcare Assistant

Cornwall Hospice Care; Hayle; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in England is seeking a Health Care Assistant to deliver high-quality palliative care to patients and their families. The role includes participating in daily patient care, maintaining care standards, and collaborating with a multi-disciplinary team. Candidates must hold NVQ level 3 qualifications in health care. The position offers opportunities for professional development and a supportive working environment.

Qualifications

• Must have appropriate NVQ level 3 qualifications.
• Experience in patient care is preferred.
• Willingness to participate in further training.

Responsibilities

• Provide high standard palliative care to patients and families.
• Report patient conditions to registered nurse.
• Maintain accurate records and adhere to care standards.

Skills

Palliative care approach

Multi-professional working

Confidentiality

Education

NVQ level 3 or equivalent

Job description

Overview

Cornwall Hospice Care – Health Care Assistant (NVQ level 3 or equivalent). Reports to: Ward Sister/Manager. Responsible to: Director of Clinical Services. The Post Holder works as part of the multi-disciplinary team to provide a high standard of specialist palliative care to patients and their families. Under supervision of the Ward Sister/nurse in charge on the shift, the Post Holder participates in daily patient care, maintains agreed care standards, and takes part in clinical audits to improve nursing practice. The role primarily operates within the in-patient unit.

Qualifications

• Essential: Must have appropriate NVQ level 3 qualifications

Responsibilities

• To be aware of the palliative care approach and its significance in informing an appropriate communication process.
• Contribute to multi-professional working. To adhere to the guidelines and protocols.
• To work with the team to meet agreed standards and objectives in order to deliver physical, emotional, social and spiritual support to the patients and carers.
• To ensure care is delivered in a style appropriate to the patients’ individual needs.
• Reports the condition of patients to the registered nurse, and any accidents or incidents on the unit.
• Understands the importance of confidentiality and when to disclose information.
• Understands the principles underpinning the risk assessment process. Contributes to maintaining the health and safety requirements of the unit. Understands the patient call system and all statutory training requirements.
• Awareness of the importance of accurate record keeping.
• Understands and only undertakes activities that you are trained and competent to perform.
• Awareness of symptoms and conditions affecting the patients well-being.
• Understands the requirements for reporting on care.
• Knows how to access journal and library resources and can provide general information to patients, carers and other professionals.
• Knows when to refer to another member of the team.
• Able to answer telephone and taking and giving telephone messages as required.
• To support volunteers working within the Hospice.
• To participate in further training and to maintain a commitment to professional development.
• To contribute to the team development.
• To actively participate in ward meetings and ensure that accurate information is fed back to the appropriate members of the multi-disciplinary team.
• To participate in an annual staff appraisal or as appropriate. To recognize specific needs and areas of personal development.
• To be aware of Fire Regulations, Health and Safety at Work Act, 1974, and any subsequent relevant legislation.

Communication and Working Relationships

• Frequent contact with: patients, their relatives/carers; all staff and volunteers; the Community Team, other professionals and external agencies; students on clinical placements.

General Responsibilities

This job description is not exhaustive and may be amended. You may be asked to undertake other duties within the general level and scope of the post. All information regarding colleagues, customers, volunteers, patients and their relatives is confidential and must not be divulged. Compliance with CHC policies and procedures is essential as detailed in the Staff Handbook and the CHC Health and Safety Policy. Any maintenance and safety issues must be reported immediately to the appropriate manager. Staff are expected to promote a harmonious and welcoming atmosphere for customers, patients, relatives, volunteers and others and to maintain and enhance the reputation of Cornwall Hospice Care at all times.