Bank Facilities Domestic Assistant (Community Sites)

NHS; Cockermouth; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider in North Cumbria is seeking a Bank Facilities Domestic Assistant to maintain cleanliness in hospital premises and assist in catering duties. The role requires flexible hours, and training will be provided. Applicants should have knowledge of cleaning and food hygiene procedures. This part-time position offers competitive pay and various benefits, including a holiday scheme and NHS discounts.

Benefits

27-day holiday scheme increasing to 33 after 10 years

Flexible working scheme

NHS Discounts

Competitive NHS Pension scheme

Excellent opportunities for development

Qualifications

• Knowledge of cleaning, food handling/hygiene, COSHH procedures.
• Basic literacy and numeracy skills.

Responsibilities

• Maintain high cleanliness standards across hospital premises.
• Provide patients with meals in collaboration with nursing staff.
• Comply with infection prevention and control procedures.

Skills

Communication with patients

Flexible approach to work

Education

NVQ 2 in Cleaning and Support Services

Food Hygiene Level 2

Job description

Bank Facilities Domestic Assistant - B2 - Covering any of the following when required:

• Workington Hospital
• Cockermouth Hospital
• Wigton Hospital
• Keswick Hospital

Bank hours when available Monday to Sunday. Flexible to work at different sites.

Undertake a range of cleaning and catering duties within the Hospital Premises. Maintaining a high cleanliness standard across the trust, to meet the National Standards of Healthcare Cleanliness 2021. Full training will be provided. Main duties are to keep clinical areas, offices and public areas clean and tidy and to provide patients with meals.

Each site has various start times and finish times. 6am will be the earliest start time and 8pm will be the latest finish time.

Main duties of the job

Domestic:

• Collect linen stores as required.
• Comply with infection prevention and control procedures at all times.
• Comply with responsibility to safeguard children and vulnerable patients, ensuring cleanliness.
• Carry out damp dusting of furniture and fittings at high and low levels.
• Mop floor areas and maintain floors using electrical equipment when necessary.
• Check electrical equipment is in good condition and currently PAT tested.
• Clean toilets, baths and washbasins.
• Empty all bins and dispose of waste appropriately, ensuring waste management regulations are followed.
• Clean equipment after use.
• Assist with ward or departmental duties as appropriate.
• Undertake first wipe cleaning of bodily fluids as required.
• Guard against the potential risk associated with needle stick injuries, especially in toilet areas.
• Wear uniform and protective clothing provided, as instructed.
• Make beds as requested.
• Ensure adult attendance at appropriate training.

Catering:

• In conjunction with Nursing staff, ensure patients are provided with appropriate meals.
• Ensure patient meals are served in a presentable and timely manner and that appropriate cutlery and condiments are supplied.
• Ensure all meal tables and eating areas are suitably prepared for meal times and are wiped clean at the end of each meal.
• Probe, record temperature of food and serve.
• Record waste levels at the end of service.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted: 19 December 2025

Pay scheme

Agenda for change – Band 2 – £24,465 a year, pro-rata. Contract: Bank. Working pattern: Part-time. Reference number: 262-A-25-7567929-A.

Job locations

• Workington Hospital
• Cockermouth Hospital
• Wigton Hospital
• Keswick Hospital

Person Specification

Qualifications (Desirable)

• NVQ 2 in Cleaning and Support Services
• Food Hygiene Level 2

Knowledge & Experience (Essential)

• Knowledge of cleaning, food handling/hygiene, COSHH procedures
• Basic Literacy and Numeracy

Skills and Aptitudes (Essential)

• Able to communicate with patients with behavioural issues or severe communication difficulties
• Flexible approach to work

Personal Circumstances (Essential)

• Smart, clean appearance
• High personal standards
• Be able to work shifts

Other requirements (Essential)

• Flexibility in shift patterns
• Support equality and value diversity

Legal and Administrative Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check. DBS charges are £27.40 for a standard check and £55.40 for an enhanced check, deducted from salary.

Certification of Sponsorship: Applicants needing a Health and Care Visa or a Skilled Worker Visa must meet salary thresholds and eligibility criteria. Immigration sponsorship may not be available if requirements are not met.

Relocation assistance may be available for successful applicants moving to the region for certain posts.

Benefits

• 27‑day holiday scheme rising to 33 after 10 years
• Flexible working scheme
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Excellent opportunities for development*
• Competitive NHS Pension scheme
• Vivup – a free, confidential counselling and information service for work‑related problems*
• *Subject to eligibility

Employer details

North Cumbria Integrated Care NHS Foundation Trust

Workington Hospital / Cockermouth Hospital / Wigton Hospital / Keswick Hospital, CA64SJ

Website: https://www.ncic.nhs.uk/