Band 4 Team Administrator - Dawn House

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 27,000 - 31,000; Full time

Job summary

A mental health service provider in Birmingham is seeking a highly motivated Team Administrator to provide crucial administrative support. The role involves managing tasks under pressure, transcribing notes, and ensuring efficient office operations. Applicants should hold an NVQ Level III in Business Administration and possess strong IT and communication skills. This role offers a competitive salary between £27,485 and £30,162, pro rata, and supports a vital community service.

Qualifications

• Experience of working in an administrative role.
• Working knowledge of Microsoft Office packages.
• Experience in taking comprehensive minutes and ability to transcribe notes.

Responsibilities

• Provide administrative support to the Lead and Teams.
• Take comprehensive minutes and transcribe notes from digital dictation.
• Manage time effectively to meet the needs of the service.

Skills

Organisational skills

Communication skills

IT skills

Ability to work under pressure

Education

NVQ Level III in Business Administration or equivalent

Tools

Microsoft Office packages

Job description

Band 4 Team Administrator - Dawn House

The closing date is 30 December 2025

We are looking to appoint an enthusiastic and highly motivated Team Administrator to join Dawn House, a seven bedded, purpose-built supported accommodation located on the ANAWIM site in Balsall Heath, Birmingham.

The Dawn House Project will develop a community forensic step-down accommodation for women from the West Midlands being discharged from secure care. The new service will offer a step-down, rehabilitative care pathway, providing a holistic model of care in the least restrictive manner possible, supporting timely discharge from inpatient services.

Main duties of the job

The Team Administrator role is a central role and provides administrative support to the Lead and Teams. Working as a team player, you will need to be highly motivated, flexible and enthusiastic with excellent organisational, communication and IT skills. You will need to be able to meet deadlines and be able to work under pressure. You must have the ability to manage your time effectively in order to meet the needs of the service. A thorough working knowledge of Microsoft Office packages and experience of working in a busy office environment is essential.

The post holder will also be required to take comprehensive minutes and transcribe notes from digital dictation. The successful applicant will have an NVQ Level III in Business Admin or equivalent plus relevant experience of working in an administrative role. For more information please contact Julie Amiss, PA/Admin Manager ([e-mail]).

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Female applicants only

Person Specification

typing test

• NVQ Level III in Business Administration
• Experience of working in an administrative role
• Working Knowledge of Microsoft Office packages
• Experience in working within a busy office environment
• Experience in taking comprehensive minutes and ability to transcribe notes from digital dictation
• Ability to travel across sites
• Experience in working within a clinical environment
• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

£27,485 to £30,162 a year per annum, pro rata