Band 4 Senior Surgical Appliances Orthotic Assistant

NHS; City Of London; On-site; GBP 33,000 - 37,000; Full time

Job summary

A leading healthcare provider in London is seeking a Senior Surgical Appliances Orthotic Assistant. In this role, you will support the Surgical Appliances department, ensuring high-quality service while balancing clinical and administrative tasks. Candidates should have relevant NHS experience and strong communication skills. An NVQ 3 qualification or equivalent is required, and the role offers a competitive salary between £33,094 and £36,195 per annum.

Benefits

Flexible hours

Generous benefits

Career progression opportunities

Qualifications

• Previous NHS experience of interaction with patients.
• Experience of leading/supervising/teaching individuals.
• Extensive experience of administrative work.

Responsibilities

• Assist the Surgical Appliances Manager in delivering services.
• Provide support for the Orthotics department across sites.
• Ensure a high-quality service to patients and staff.

Skills

Good time management

Ability to communicate effectively in writing

Proficient with computers

Good organizational skills

Strong attention to detail

Education

Higher education qualification (e.g. NVQ 3)

Tools

MS Word

Excel

Job description

Band 4 Senior Surgical Appliances Orthotic Assistant

We are seeking to appoint a dynamic individual to work within our busy service. You will be supported in this role by the Surgical Appliances Orthotics manager - working closely to develop and progress the Orthotics department.

To assist the Surgical Appliances Manager in the delivery of the Surgicalappliances service to patients across Barnet & Chase Farm sites.To provide all aspects of administrative support for the Surgicalappliance department across the Royal Free, Barnet & Chase Farmsites.To ensure a high quality, friendly and efficient frontline service to patientsand staff, contributing to regular needs analysis, service review andeffective management of patient complaints and queries.

Main duties of the job

This role will require the successful applicant to work at the Orthotics department between Barnet and Chase Farm hospitals with occasional cross site working at Royal Free hospital. The successful applicant will also provide Orthotic clinics to our patients - including Orthosis, Surgical Hosiery and Breast prostheses. This is a very diverse role which requires the ability to balance a variety of administrative tasks along with clinical responsibilities. You will have excellent communication skills, be adaptable to different environments and provide excellent support to our Orthotics team. Cross cover is essential and on occasion you will be required to travel to different sites.

If you have the skills and attributes fitting this role, we look forward to receiving your application.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Job responsibilities

Please see attached Job description and person specification for more information about the role and working at The Royal Free London.

Person Specification

World Class Care Values

• Demonstrable ability to meet the Trust Values

Education & professional Qualifications

• Higher education qualification (e.g. NVQ 3) or equivalent experience or training

Experience

• Previous NHS experience of interaction with patients
• Previous experience working with people within the healthcare environment
• Experience of leading/supervising/teaching individuals
• Experience of working in a team
• Previous experience of independent assessment and orthotic provision for patients
• Involvement in a caring role in a healthcare facility
• Extensive experience of administrative work

Skills and aptitudes

• Good time management
• Ability to work alone and use initiative
• Understanding of the role of appliances and how admin can support this.
• Ability to communicate effectively and efficiently in writing
• Proficient with computers, including use of MS word and Excel
• Good organisational skills
• An understanding of the skills required for effective team working
• Able to use initiative and demonstrate flexibility in routine situations.
• Ability to work under pressure and prioritise between urgent and routine tasks
• Able to work flexibly performing more than one task concurrently.

Personal Qualities & attributes

• Effective interpersonal skills, including assertiveness & ability to motivate
• Demonstrates assertiveness
• Self- motivated
• Strong attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£33,094 to £36,195 a yearPer annum inclusive of HCAS pro rata