Band 4 Administrative Support Officer

Brook Street; Newtownards; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare staffing agency is seeking a Risk Management & Governance Coordinator to support NHS excellence in Newtownards. In this role, you will manage caseloads, communicate with stakeholders, and produce high-quality reports. The ideal candidate has strong organisational skills, experience in data management, and a passion for healthcare. This position offers an opportunity for career growth and the chance to make a significant impact on patient safety.

Qualifications

• Strong organisational skills and attention to detail.
• Experience in handling data management and producing reports.
• Ability to communicate effectively with stakeholders.

Responsibilities

• Manage and process allocated caseloads effectively.
• Communicate with internal and external stakeholders.
• Produce reports and analyses for internal teams.

Skills

Organisational skills

Analytical skills

Excellent communication

Data management

Interpersonal abilities

Job description

Overview

Join Our NHS Team - Risk Management & Governance Coordinator

Are you highly organised, attentive to detail, and passionate about supporting healthcare excellence? We're looking for a dedicated Risk Management & Governance Coordinator to play a vital role in ensuring seamless administration, compliance, and communication across our Trust. Salary - Band 4 - £13.57. Location - Ards Hospital, Newtownards.

Responsibilities

• Managing and processing allocated caseloads, ensuring all formal responses meet regulatory timeframes.
• Communicating effectively with internal and external stakeholders both verbally and in writing.
• Handling telephone and face-to-face enquiries sensitively and professionally.
• Maintaining accurate records manually and electronically, ensuring data quality across risk and governance systems.
• Producing high-quality reports, statistical analyses, and briefings for internal teams and external agencies such as the Information Commissioner’s Office and Coroner’s Office.
• Organising meetings, interviews, and consultations, including minute-taking and follow-up actions.
• Supervising and supporting administrative staff, including training and workload management.
• Delivering awareness training sessions to Trust staff and supporting special projects as required.
• Keeping the Directorate's intranet resources up to date to enhance team accessibility to important information.

What We're Looking For

• Strong organisational and analytical skills with an eye for detail.
• Excellent communication and interpersonal abilities.
• Experience in data management and producing clear, insightful reports.
• Ability to manage multiple priorities, work collaboratively, and maintain confidentiality.
• Confidence in supporting and leading administrative teams.
• Enthusiasm for delivering training and taking on varied projects.

Why Work With Us?

This is your opportunity to contribute to patient safety and organisational excellence while growing your career within the dynamic NHS environment. We offer a supportive team, ongoing development, and the chance to make a real difference.

For further information please send email

Brook Street NMR is acting as an Employment Business in relation to this vacancy.