Band 3 Team Administrator - Bishop Wilson Clinic

Birmingham and Solihull Mental Health NHS Foundation Trust; Coleshill Heath; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent mental health organization in Coleshill Heath is seeking a full-time Team Administrator for the Solar Team. This role involves supporting the referral and administration processes in a mental health setting, demonstrating high communication skills and attention to detail. You will manage clinic operations, provide administrative support for various teams, and ensure excellent patient care. If you have strong organizational skills and a commitment to confidentiality, this opportunity could be for you.

Qualifications

• Proven ability to work on initiative and manage workload effectively.
• Experience in administrative support within a healthcare setting is preferred.

Responsibilities

• Support and monitor the referral and administration process for the SOLAR service.
• Provide comprehensive administrative support to ensure quality standards are met.
• Cover reception duties and operate within the team’s systems.

Skills

High standard of communication skills (verbal and written)

Effective organisational skills

Attention to detail

Job description

An exciting opportunity has arisen for a fixed‑term full‑time referral Team Administrator within the Solar Team based at Bishop Wilson Clinic, Chelmsley Wood. The role will be Monday to Friday, 09:00 to 17:00.

The SOLAR service is a mental health service that supports children and young people across the Solihull area and helps them transition off the service if needed.

As a team administrator you will support and monitor the referral and administration process, including clinic management. You will demonstrate a high standard of communication skills (verbal and written) with a professional attitude, along with good attention to detail on data inputting.

Provide a comprehensive range of administrative support to enable efficient referral coordination to the SOLAR service, as well as various administration support for our Looked After Children's Team to ensure quality standards and targets are always met, delivering excellent patient care.

Support covering the reception, operate within the team’s systems and act as part of a wider administration team for the SOLAR service.

Applicants must work on their own initiative, demonstrate effective organisational skills, prioritize their workload, and process enquiries in a confidential and efficient manner.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 clinical and support staff help us improve mental health wellbeing and meet the needs of 70,000 people each year, offering a range of mental healthcare services across the region and specialized national services. We also provide medical, nursing and psychology training and are proud of our international reputation for research and innovation.

Our population is culturally diverse, often experiencing high levels of deprivation, which increases demand for our services. We are a team of compassionate, inclusive and committed people working together to provide excellent care and support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team and find a warm welcome waiting for you.