Band 3 Senior Pharmacy Support Worker - HMP Birmingham

NHS; Birmingham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in Birmingham is seeking a Senior Pharmacy Support Worker to deliver high-quality service in a secure environment. Key responsibilities include supporting medicines management, participating in ward services, and providing patient advice. The role requires NVQ L2 qualifications and offers a salary of £24,937 to £26,598 annually. This position is ideal for those looking to make a difference in a supportive team within a diverse community.

Qualifications

• Working towards or willing to work towards NVQ L2.

Responsibilities

• Provide efficient medicines management service.
• Ensure timely delivery of medication.
• Counsel patients on medication.

Skills

Pharmacy experience

NVQ L2

Prison/NHS experience

Job description

Band 3 Senior Pharmacy Support Worker - HMP Birmingham

The closing date is 12 January 2026

An exciting opportunity has arisen within our friendly department for an enthusiastic and motivated Senior Pharmacy Support Worker to join our strong team, delivering a high-quality service to our patients.

It is essential that you have or are working towards or willing to work towards NVQ L2.

Join us and you will gain experience in a secure environment dispensary; carrying out various duties which are essential for the smooth running of the department. These duties include undertaking general dispensary duties; maintaining good stock levels in the Pharmacy; participating in ward top-up services, counselling patients on medication and acting as an authorised witness (2nd check) for administration of controlled drug medications.

Main duties of the job

• To facilitate continuity of care, ensuring efficient medicines management service, effective stock control of medicines within the prison and following appropriate training and competency assessment; carry out specific tasks delegated by registered technicians and/or pharmacists.
• Support wider healthcare to deliver wing-based services, including being an authorised witness in the administration of controlled medication (2nd check).
• To facilitate timely delivery of medication to wing locations multiple times per day.
• To report and communicate effectively with the Pharmacy team.
• All work will be undertaken under the indirect supervision of a qualified pharmacy technician or pharmacist.
• To develop and maintain communication with patients, prison staff and other healthcare professionals, at an appropriate level, ensuring confidentiality and dignity is maintained at all times.
• To attend team meetings, read team and organisation communications and attend education/training sessions.
• To give appropriate information and support to patients regarding medication.
• Assemble prescription medication when required under direct supervision of a qualified pharmacy technician or pharmacist.
• Re-stock dispensary shelves and replace items at the end of the day observing expiry dates and the correct rotation of stock.
• To support adherence to prison formulary, promoting cost effective use of medicines.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK).

Person Specification

Pharmacy experience

• NVQ L2
• Prison/NHS experience
• Pharmacy experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

£24,937 to £26,598 a year, pro rota + environmental allowance (pro rota)