Band 3 Senior Healthcare Assistant Support Worker | Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust; City Of London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A major healthcare provider in the UK is seeking a dynamic healthcare support worker for their Kidney and Urology Outpatients Unit. The role involves assisting in patient care, training new staff, and supporting the Unit Manager. Candidates must have experience in a hospital setting and strong customer care skills. The position operates Monday to Friday with opportunities for further training and development.

Benefits

Training and development opportunities

Flexible work hours

Generous benefits packages

Qualifications

• Previous experience working with patients in a hospital environment.
• Experience in customer care.
• Ability to assist with training of Band 2 Nursing Assistants.

Responsibilities

• Assist with induction and training of Nursing Assistants.
• Undertake specific tasks delegated by the nurse in charge.
• Support the delivery of care to patients.

Skills

Experience in a hospital environment

Customer care skills

Job description

Overview

We are seeking a dynamic and forward-thinking healthcare support worker to join the team and support the Unit Manager in the delivery of care to our Kidney and Urology Outpatients Unit patients.

You must have previous experience of working with patients in a hospital environment as well as customer care experience.

Working pattern

The unit operates Monday to Friday 0800 to 1800 and the post holder is required to work 5 days per week. The position is not suitable to candidates seeking weekend or night working hours.

Development

There is the opportunity to develop within the role and undertake further training and development.

Informal visit

For further information and to organise an informal visit to the unit please contact Paulo De Oliveira, Senior Matron for Renal and Urology, 020 7794 0500 extension 31089.

Role responsibilities

The Senior Nursing Assistant will assist with the induction, supervision and training and development of Band 2 Nursing Assistants and student nurses under the supervision of a registered nurse. The Senior Nursing Assistant demonstrates a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse in charge and in accordance with relevant procedures, guidelines and policies. S/he will undertake both routine and specially identified tasks for which they have been trained and assessed as competent.

About the Royal Free London NHS Foundation Trust

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Please see attached Job Description for more information about this role and working at Royal Free London NHS Foundation Trust

This advert closes on Thursday 9 Oct 2025